376700121-2-21-2020-10-CC-DPAR-BM52SF-20200224163905

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700121
Report Date: 01/29/2020
Date Signed: 02/21/2020 10:57:20 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2019 and conducted by Evaluator Otsanya Cameron

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20191101114249

FACILITY NAME:	CHILDREN'S PARADISE-SHADOWRIDGE INFANT		FACILITY NUMBER:	376700121
ADMINISTRATOR:	BRITTNEY SMITH		FACILITY TYPE:	830
ADDRESS:	145 NORTH MELROSE		TELEPHONE:	(760) 724-5600
CITY:	VISTA	STATE: CA	ZIP CODE:	92083
CAPACITY:	32	CENSUS: 31	DATE:	01/29/2020
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Christina Jenkins- Director		TIME COMPLETED:	01:06 PM

ALLEGATION(S):

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Staff out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Otsanya Cameron arrived at the facility to Follow up on a complaint investigation that was initiated November 1st, 2019. The allegation was “Staff operating out of ratio” LPA met with Director- Christina Jenkins and took census. Interviews were also conducted on this date.

During the course of the investigation, LPA O. Cameron reviewed staff records and conducted interviews with staff and the director. LPA reviewed the center’s Sign in/sign out records, Staff's timesheets, Classroom rosters and the infant program's daily Schedule.

Information gathered from interviews indicate that this may have been an issue during the time of the allegation, however the program has since made adjustments to schedules and it is no longer and issue, therefore, the allegation was UNSUBSTANTIATED. A finding of Unsubstantiated means that although the allegation may have occurred or is valid, there is not a preponderance of evidence to prove or dismiss.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Otsanya Cameron	TELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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