376700122-10-28-2025-10-CC-PBER-DMYK6J-20251031073736

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700122
Report Date: 10/28/2025
Date Signed: 10/28/2025 09:30:15 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2025 and conducted by Evaluator William M Chancellor Jr.

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20251001114329

FACILITY NAME:	CHILDREN'S PARADISE INC. - MELROSE		FACILITY NUMBER:	376700122
ADMINISTRATOR:	LEANNE SPARKS		FACILITY TYPE:	850
ADDRESS:	145 N, MELROSE DR. STE 100		TELEPHONE:	(760) 724-5600
CITY:	VISTA	STATE: CA	ZIP CODE:	92083
CAPACITY:	126	CENSUS: 84	DATE:	10/28/2025
		UNANNOUNCED	TIME BEGAN:	09:12 AM
MET WITH:	Leanne Sparks, Director		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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1. Staff left day-care child in a soiled diaper for a long period of time.

INVESTIGATION FINDINGS:

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On October 28, 2025, at 9:12 AM, Licensing Program Analyst (LPA) William Chancellor arrived at Children’s Paradise – Melrose (CCC) and met with Director Leanne Sparks to discuss the findings of a recent complaint investigation. The complaint, received on October 1, 2025, alleged that staff left a day-care child (C1) in a soiled diaper for an extended period. It was claimed that when C1 arrived home from CCC, they were still wearing the original diaper from drop-off, with an additional pull-up placed over it.

As part of the investigation, LPA conducted a site visit on October 8, 2025, during which observations were made, a census was taken, confidential interviews were conducted, and relevant documentation was requested. Two staff interviews indicated that C1 was routinely checked throughout the day and remained in the original diaper because it was dry. Staff also denied that C1 had a bowel movement prior to nap time, stating that C1 had been checked and would have been changed if soiled. Due to a lack of corroborating documentation, LPA was unable to determine definitively when C1 may have had a bowel movement.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20251001114329

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC. - MELROSE	FACILITY NUMBER: 376700122
	VISIT DATE: 10/28/2025

NARRATIVE

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Based on conflicting statements and limited evidence, LPA was unable to substantiate the allegation that staff left a child in a soiled diaper for a prolonged period. While the incident may have occurred, it is not supported by sufficient evidence. Therefore, the allegation is deemed unsubstantiated.

An exit interview was conducted, and a copy of the report, along with appeal rights and a Notice of Site Visit, was provided to Director Leanne Sparks. The Notice of Site Visit must remain posted for 30 consecutive days in a prominent location visible to families and caregivers.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025

LIC9099 (FAS) - (06/04)

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