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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700156
Report Date: 06/25/2024
Date Signed: 06/25/2024 11:28:59 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240613110231
FACILITY NAME:TOGETHER WE GROW - INFANTFACILITY NUMBER:
376700156
ADMINISTRATOR:AIDY VITO CRUZFACILITY TYPE:
830
ADDRESS:5055 VIEWRIDGE AVENUETELEPHONE:
(858) 751-0506
CITY:SAN DIEGOSTATE: CAZIP CODE:
92123
CAPACITY:41CENSUS: 15DATE:
06/25/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Amber ArlinghausTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff engaged in inappropriate conduct towards daycare child.
INVESTIGATION FINDINGS:
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On 6/25/24 at 10:30 AM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint visit for the complaint received on 6/13/24 for the purpose of delivering findings on the above referenced allegation. Upon arrival, LPA was greeted by Amber Arlinghaus and toured the facility. LPA observed the following census:
• Classroom Pond (used to be called Bunny) had 7 infants with staff members: Maria Perez-Zamudio (teacher), Vivian Aldape (CNA) and Justine Carpio (LVN).
• Classroom Ranch (used to be called Teddy Bear) had 8 toddlers with staff members: Cristy Dubois-Wager (teacher), Dylan Tolentino (TA) and Yazmin Ortiz (TA).
Appropriate ratios, capacity and supervision were observed. Based upon information obtained during interviews with staff and documentation received from the facility it is determined that staff member S1 witnessed staff member S2 speaking inappropriately to and shaking an infant briefly at the facility. Staff member S2 no longer works at the facility. (continued on LIC9099-C...)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 629-8435
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20240613110231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TOGETHER WE GROW - INFANT
FACILITY NUMBER: 376700156
VISIT DATE: 06/25/2024
NARRATIVE
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The allegation is valid because preponderance of evidence has been met, therefore the above allegation is found to be SUBSTANTIATED. See LIC9099-D for Type A deficiency cited.

LPA Keturah Lane informed facility representative Amber Arlinghaus that this report dated 6/25/24 documents 1 Type A citation which shall be posted for 30 consecutive days as there was an immediate risk to the health, safety, or personal rights of children in care.
Also, LPA Keturah Lane informed the facility representative to provide a copy of this licensing report dated 6/25/24 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with facility representative Amber Arlinghaus. Notice of site visit was posted and must remain posted for 30 days.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 629-8435
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20240613110231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: TOGETHER WE GROW - INFANT
FACILITY NUMBER: 376700156
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/26/2024
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a) The licensee shall ensure that each child is (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature…This requirement was not met as evidenced by…
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Facility representative stated that S2 no longer works at the facility. An all-staff training was provided at the facility on 6/18/24 regarding child’s personal rights, handling challenging behaviors, supervision, and soothing an infant. Staff sign in sheet was also provided. LPA received documentation via e-mail on 6/24/24.
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Based upon interviews with staff (S1) and facility documents, it is determined that infant C1 was inappropriately spoken to and shaken at the facility by S2 which is an immediate health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 629-8435
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3