376700230-10-21-2024-20-CC-TVUU-DBLAV2-20241202233247

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700230
Report Date: 10/21/2024
Date Signed: 10/21/2024 10:10:05 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2024 and conducted by Evaluator JoAnn R Legaspi

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20240905150740

FACILITY NAME:	CHOLLAS MEAD STATE PRESCHOOL		FACILITY NUMBER:	376700230
ADMINISTRATOR:	KRISTI HUNTER-CLARK		FACILITY TYPE:	850
ADDRESS:	401 NORTH 45TH STREET		TELEPHONE:	(619) 362-3300
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92102
CAPACITY:	24	CENSUS: 17	DATE:	10/21/2024
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Marie Jimenez		TIME COMPLETED:	09:50 AM

ALLEGATION(S):

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Staff handles children in a rough manner.

Staff yells at children in care.

Staff yells at others in the presence of children.

Unqualified staff providing care and supervision to children in care.

INVESTIGATION FINDINGS:

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On October 21, 2024, at 9:20 AM, Licensing Program Analyst (LPA) Jo Ann Legaspi conducted an inspection to conclude the investigation regarding the above complaint allegations. LPA advised Lead Teacher Marie Jimenez of the inspection's purpose and they granted LPA facility entry. There were seventeen (17) children, two (2) teachers and four (4) assistants.

The investigation involved interviews with the director, staff, daycare children, and daycare parents. It also involved facility tours and observations. The investigation also involved reviews of facility, licensing, and outside source records.

The following was alleged: staff handles children in a rough manner, staff yells at children in care, staff yells at others in the presence of children and unqualified staff provide care and supervision to children in care. The director and staff denied staff handles children in a rough manner, staff yells at children in care, staff yells at others in the presence of children and unqualified staff provide care and supervision to children in care.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: JoAnn R Legaspi	TELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:	DATE: 10/21/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20240905150740

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHOLLAS MEAD STATE PRESCHOOL	FACILITY NUMBER: 376700230
	VISIT DATE: 10/21/2024

NARRATIVE

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Due to a lack of conclusive or collaborating evidence in addition to conflicting information obtained during the investigation, the allegations that staff handles children in a rough manner, staff yells at children in care, staff yells at others in the presence of children and unqualified staff provide care and supervision to children in care have been determined Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies cited.

A notice of site visit was given to Lead Teacher Marie Jimenez and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Licensee/Appeal Rights (LIC 9058) was provided to staff. Exit interview was conducted and this report was reviewed with Marie Jimenez.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: JoAnn R Legaspi	TELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:	DATE: 10/21/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2024

LIC9099 (FAS) - (06/04)

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