376700318-12-2-2021-51-CC-TDAL-C9PU7J-20211214141957

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700318
Report Date: 12/02/2021
Date Signed: 12/02/2021 10:25:58 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2021 and conducted by Evaluator Grace Curtis

COMPLAINT CONTROL NUMBER: 51-CC-20210917154817

FACILITY NAME:	DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT		FACILITY NUMBER:	376700318
ADMINISTRATOR:	CHRISTY LANG		FACILITY TYPE:	830
ADDRESS:	308 S. TWIN OAKS VALLEY ROAD		TELEPHONE:	(760) 510-0020
CITY:	SAN MARCOS	STATE: CA	ZIP CODE:	92078
CAPACITY:	24	CENSUS: 14	DATE:	12/02/2021
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Christy Lang		TIME COMPLETED:	09:29 AM

ALLEGATION(S):

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Staff handled day care child in a rough manner.
Staff yelled at day care child.
Staff sprays water in the faces of day care children.

INVESTIGATION FINDINGS:

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On December 2, 2021 at 8:45 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegations referenced above. Upon arrival LPA met with Director Christy Lang and proceeded to tour the facility. There were 14 children present with 4 staff members. Appropriate ratios were observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 9/22/21. Throughout the course of investigation, interviews were conducted with the complainant, several employees and several parents. Facility records were obtained and reviewed. The information gathered indicates that on 7/14/21 a staff member (S1) pick up and moved a child (C1) in an inappropriate manner. On at least one occasion during July 2021 S1 was observed spraying a stream of water onto a child hitting the child in the head and face. On at least one occasion staff were observed yelling at children.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace Curtis	TELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:	DATE: 12/02/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20210917154817

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT	FACILITY NUMBER: 376700318
	VISIT DATE: 12/02/2021

NARRATIVE

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Based on interviews conducted by LPA and record reviews the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED, California Code of Regulations, Title 22, 101223(a)(3) is being cited on the attached LIC 9099D.

An exit interview was conducted with the Director and Appeal Rights (LIC 9058 1/16) were discussed. The director’s signature on this form acknowledges receipt of these rights. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the director post notice of site visit

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace Curtis	TELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:	DATE: 12/02/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2021

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20210917154817

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT	FACILITY NUMBER: 376700318
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/02/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/14/2022 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...This requirement was not met as evidenced by:	1 2 3 4 5 6 7	The director states that she will conduct a staff meeting on 1/11/21 where personal rights of children in care will be discussed. The director will send LPA a copy of the meeting agenda and sign in sheet via email by POC due date of 1/14/22. The director will also send in a signed statement detailing how she will ensure that staff will not violate the personal rights of children.
	8 9 10 11 12 13 14	Based on record reviews and interviews conducted by LPA a staff member (S1) was observed picking up and moving a child (C1) in an inappropriate manner. On a separate occasion S1 was observed spraying a stream of water on a child which hit the child in the head and/or face and a staff member was also observed yelling at daycare children. This poses a potential health and safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace Curtis	TELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:	DATE: 12/02/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2021

LIC9099 (FAS) - (06/04)

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