376700322-10-18-2019-51-CC-RPAK-BHLSN3-20191104130048

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700322
Report Date: 10/18/2019
Date Signed: 10/18/2019 09:28:38 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2019 and conducted by Evaluator Joelle Redding

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20190826121908

FACILITY NAME:	DISCOVERY ISLE CHILD DEVELOPMENT CENTER-INFANT		FACILITY NUMBER:	376700322
ADMINISTRATOR:	VANESSA MILROY		FACILITY TYPE:	830
ADDRESS:	6130 PASEO DEL NORTE		TELEPHONE:	(760) 431-7090
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92011
CAPACITY:	42	CENSUS: 14	DATE:	10/18/2019
		UNANNOUNCED	TIME BEGAN:	08:55 AM
MET WITH:	Principal Vanessa Milroy		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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Staff is rough with children
Staff speaks inappropriately to children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Joelle Redding, conducted an investigation into the above allegations. During the investigation, several staff who were potential witnesses were interviewed and a sample of parents were contacted for feedback. LPA observed the operation of the facility and pertinent records were reviewed. The information obtained during the interviews was contradictory and record reviews and observation did not provide sufficient informationn to reach a conclusive determination. Therefore, LPA has determined the above allegations to be Unsubstantiated.

A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies are cited. Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt.

NOTICE OF SITE VISIT WAS POSTED AND WILL REMAIN POSTED FOR 3O DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Monica Cuddy	TELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Joelle Redding	TELEPHONE: (619) 767-2222
LICENSING EVALUATOR SIGNATURE:	DATE: 10/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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