376700322-6-9-2023-51-CC-TDAL-CSY82L-20230619220806

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700322
Report Date: 06/08/2023
Date Signed: 06/09/2023 09:41:45 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2023 and conducted by Evaluator Jennifer Lott

COMPLAINT CONTROL NUMBER: 51-CC-20230410141002

FACILITY NAME:	DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT		FACILITY NUMBER:	376700322
ADMINISTRATOR:	VANESSA MILROY		FACILITY TYPE:	830
ADDRESS:	6130 PASEO DEL NORTE		TELEPHONE:	(760) 431-7090
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92011
CAPACITY:	42	CENSUS: 20	DATE:	06/08/2023
		UNANNOUNCED	TIME BEGAN:	09:37 AM
MET WITH:	Director, Vanessa Milroy		TIME COMPLETED:	10:50 AM

ALLEGATION(S):

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Facility practiced tummy time in an unsafe manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jennifer Lott conducted a complaint investigation visit to deliver findings for the above allegation. LPA was greeted at the front of the facility by Director, Vanessa Milroy and was granted entry after identifying herself and disclosing the reason for her visit.

The Department’s investigation consisted of a review of records, interviews and LPA’s observations. It is alleged that the facility practiced tummy time with an infant in an unsafe manner. On 04/13/2023, Director, Milroy had provided boppy and safe sleep training to the infant staff, however during LPA’s visit to the facility on 04/14/23, LPA and Director, observed an infant on their stomach on a boppy in an unsafe manner.

Substantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20230410141002

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT	FACILITY NUMBER: 376700322
	VISIT DATE: 06/08/2023

NARRATIVE

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Director immediately had the child moved off the boppy pillow.

Interviews and record review also revealed that the facility staff have been stacking boppy pillows and placing them around the babies for sitting. Stacking of boppy pillows is not the manufacturer’s intended use for the product and poses a potential hazard as stated in the manufacturer safety warnings.

This agency has investigated the complaint alleging facility practiced tummy time with an infant in an unsafe manner. Based on LPA’s own observations, interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited per California Code of Regulations, Title 22, Division 6 on the attached 9099D. An exit interview was conducted and report was reviewed with Director, Milroy. A notice of site visit was given, and must remain posted for 30 days.

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 51-CC-20230410141002

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER - INFANT	FACILITY NUMBER: 376700322
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/08/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/22/2023 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights - (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	Director states that they will impliment a Links to Learning Program Leader to ensure that staff are continuously meeting regulation requirements. Director will provide the name of new Program Leader and training list by POC date via fax or email..
	8 9 10 11 12 13 14	Based on LPA's observations and record review, the licensee did not ensure that child care equipment was being used according to the manufacturer's instructions. This poses a potential health & safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023

LIC9099 (FAS) - (06/04)

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