376700323-5-20-2021-51-CC-TDAL-C3DSFS-20210526135048

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700323
Report Date: 05/20/2021
Date Signed: 05/20/2021 01:48:14 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2021 and conducted by Evaluator Nancy Diaz

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20210318115839

FACILITY NAME:	DISCOVERY ISLE CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	376700323
ADMINISTRATOR:	VANESSA MILROY		FACILITY TYPE:	850
ADDRESS:	6130 PASEO DEL NORTE		TELEPHONE:	(760) 431-7090
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92011
CAPACITY:	174	CENSUS: 71	DATE:	05/20/2021
		UNANNOUNCED	TIME BEGAN:	01:34 PM
MET WITH:	Vanessa Milroy		TIME COMPLETED:	01:50 PM

ALLEGATION(S):

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9

Lack of Supervision.

INVESTIGATION FINDINGS:

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13

On 5/20/2021 @ 1:30PM, LPA Nancy Diaz conducted an unannounced inspection to deliver the findings to the above allegation. LPA met with Michelle Austen, Ass't Director. This inspection was conducted via Facetime due to COVID-19 pandemic restrictions. A tour of the facility was conducted. Observed present today were 71 children who were napping with four staff supervising in four separate rooms. This investigation was conducted by the Department's Investigations Branch. Throughout the course of investigation, interviews were conducted with the staff, reporting party, day care parents and children. Due to the lack of consistent information and details there is not enough information to support the allegation of lack of supervision. Based on the inconsistent statements and lack of disclosure, this allegation is found to be unsubstantiated, which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No citation was issued. Appeal Rights (1/16) were discussed and provided. Facility was advised to post the Notice of Site Visit and that failure to keep it posted will result in $100 civil penalty. Analyst read the report to Ms. Austen. A copy of the report will be e-mailed to Ms. Austen. Ms. Austen will confirm receipt of this report via e-mail within twenty-four hours and the reply of confirmation will serve as the signature acknowledging these rights. The Notice of Site Visit (LIC9213) must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Nancy Diaz	TELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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