376700451-12-15-2021-20-CC-CGRY-CAW35Q-20220121165707

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700451
Report Date: 12/15/2021
Date Signed: 12/15/2021 12:40:06 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2021 and conducted by Evaluator Marie Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20211025092301

FACILITY NAME:	LISA'S LIL' TIKES PRESCHOOL - INFANT		FACILITY NUMBER:	376700451
ADMINISTRATOR:	DUNN, TUOHY		FACILITY TYPE:	830
ADDRESS:	8475 LA MESA BOULEVARD		TELEPHONE:	(619) 460-0393
CITY:	LA MESA	STATE: CA	ZIP CODE:	91941
CAPACITY:	16	CENSUS: 15	DATE:	12/15/2021
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Virginia Andrade, Facility Representative		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Day-care children's needs are not being met.

INVESTIGATION FINDINGS:

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On December 15, 2021, at 11:45 AM, Licensing Program Analyst (LPA), Marie Hernandez conducted an unannounced complaint investigation to deliver the complaint findings of the above allegation. LPA met with the Facility Representative, Virginia Andrade. Present are fifteen children with five staff.

Through the course of the complaint investigation, LPA conducted several confidential interviews with the Facility Representative, seven staff, eight day care parents and the Reporting Party. The children could not be interviewed as they are nonverbal. During the initial complaint investigation on 10/26/2021, LPA conducted an inspection of the facility including the play yards. LPA did not observe anything inappropriate at the facility at time of inspection. LPA reviewed and obtained pertinent information. The Department received a complaint alleging that the “Day-care children's needs are not being met.” The Reporting Party states that the children are constantly noisy, screaming and crying while outside in the play yard and the staff are not doing anything about it. The interviews revealed that the children run around and play but that they are not noisy as alleged. The staff stated they supervise the children when they are playing outside.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Marie Hernandez	TELEPHONE: (619) 767-2224
LICENSING EVALUATOR SIGNATURE:	DATE: 12/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20211025092301

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LISA'S LIL' TIKES PRESCHOOL - INFANT	FACILITY NUMBER: 376700451
	VISIT DATE: 12/15/2021

NARRATIVE

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The staff stated the children run around and play but that the noise level is not excessive. Several day care parents stated they have not heard the children being overly noisy and that they did not have any issues or concerns with the facility or staff.

Based on the interviews and information obtained, there was conflicting evidence to corroborate the allegation that “Day-care children's needs are not being met.” Therefore, the allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

LPA Marie Hernandez explained the complaint investigation report and the appeal rights to the Director. The Director was provided a copy of the report, notice of site visit, and the appeal rights. LPA observed the notice of site visit being posted at the facility.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Marie Hernandez	TELEPHONE: (619) 767-2224
LICENSING EVALUATOR SIGNATURE:	DATE: 12/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2021

LIC9099 (FAS) - (06/04)

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