376700459-2-2-2023-20-CC-TVUU-CNT48J-20230206175246

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700459
Report Date: 02/02/2023
Date Signed: 02/02/2023 01:38:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2022 and conducted by Evaluator David Miller

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20221110142858

FACILITY NAME:	HIGHER LEARNING ACADEMY		FACILITY NUMBER:	376700459
ADMINISTRATOR:	MAURICE AGNES		FACILITY TYPE:	850
ADDRESS:	9467 JAMACHA BOULEVARD		TELEPHONE:	(619) 300-6964
CITY:	SPRING VALLEY	STATE: CA	ZIP CODE:	91977
CAPACITY:	62	CENSUS: 28	DATE:	02/02/2023
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Maurice Agnes		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility staff discriminates towards daycare child.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 02/02/2023 at 01:15pm, Licensing Program Analyst (LPA) David Miller conducted an inspection to conclude the complaint investigation regarding the above allegation. LPA advised the Assistant Director, Patty Jauregui, of the meeting’s purpose. There were 14 napping children with 2 teachers in the Pre-K classroom and 14 napping children with 1 staff in the 3-year old class.

During the course of the investigation, interviews were conducted with complainant, Director, staff members, daycare children and parents. The Director and staff denied the above allegation regarding discrimination toward any daycare child. Due to conflicting information obtained during the investigation, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated. No deficiencies cited.

The Notice of Site Visit (LIC 9213) and Appeals Rights (LIC 9058) were provided. LPA observed the LIC9213 posted by the bulletin board. An exit interview was conducted with the Assistant Director, Patty Jauregui.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David Miller	TELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3