<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700589
Report Date: 10/10/2023
Date Signed: 10/10/2023 12:25:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20230804085603
FACILITY NAME:GROW SMART CHILDREN'S ACADEMYFACILITY NUMBER:
376700589
ADMINISTRATOR:SONIA BAEZFACILITY TYPE:
850
ADDRESS:6271 JACKSON DRIVETELEPHONE:
(619) 464-0305
CITY:SAN DIEGOSTATE: CAZIP CODE:
92119
CAPACITY:33CENSUS: 15DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Maressa Smallwood and Hunan ArshakianTIME COMPLETED:
12:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not discuss healthcare needs with child's personal representative.
Staff did not provide accommodations to meet the needs of child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 10, 2023 at 11:00 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegations referenced above. Upon arrival LPA met with Director Maressa Smallwood and Licensee Hunan Arshakian and proceeded to tour the facility. There were 15 children present with two staff members. Appropriate ratio/capacity was observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 08/09/23. Throughout the course of investigation, interviews were conducted with the complainant, several employees and several parents. Facility records were obtained and reviewed. Information obtained indicates that facility staff accepted and enrolled a daycare child (C1), after being notified that an Individualized Education Program (IEP) was in progress due to health/emotional issues of the child. The facility failed to discuss/address the child’s healthcare needs or accommodate the child.
Based on interviews conducted by LPA and a record review the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED, California Code of Regulations, Title 22, 101218(b) and 101223(a)(2) are being cited on the attached LIC 9099D.


Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 51-CC-20230804085603
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GROW SMART CHILDREN'S ACADEMY
FACILITY NUMBER: 376700589
VISIT DATE: 10/10/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
An exit interview was conducted with Director Smallwood and Licensee Arshakian. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) were provided to the licensee and his signature on this form acknowledges receipt of these rights. LPA observed Notice of Site Visit being posted. Notice of Site visit must remain posted at the facility for 30 days.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 51-CC-20230804085603
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GROW SMART CHILDREN'S ACADEMY
FACILITY NUMBER: 376700589
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/10/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/23/2023
Section Cited
CCR
101218(b)
1
2
3
4
5
6
7
101218 Admission Policies (b) A licensee who provides care to a child with disabilities shall be able to meet the individual needs of the child. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
The licensee states that he will submit a plan to the department outlining how the facility will determine if they can accommodate and care for a child with disabilities. The plan will include how staff will be trained and what documentation is to be maintained.
8
9
10
11
12
13
14
Based on interviews conducted by LPA and record review, the licensee failed to meet the needs of an enrolled child with a disability and/or Individual Education Program plan in place. This poses a potential health, safety or personal rights risk to the children in care.
8
9
10
11
12
13
14
The licensee states that he will send to the document to LPA via email by 10/23/23.
Type B
10/23/2023
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
101223 Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations...to meet his/her needs. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
The licensee states that he will submit a plan to the department outlining how the facility will determine if they can accommodate and care for a child with disabilities. The plan will include how staff will be trained, documentation to be maintained and how they will maintain the personal rights of these children.
8
9
10
11
12
13
14
Based on interviews conducted by LPA and record review, the licensee failed to accommodate and/or meet the needs of an enrolled child with a disability and/or Individual Education Program plan in place. This poses a potential health, safety or personal rights risk to the children in care.
8
9
10
11
12
13
14
The licensee states that he will send the document to LPA via email by 10/23/23.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20230804085603

FACILITY NAME:GROW SMART CHILDREN'S ACADEMYFACILITY NUMBER:
376700589
ADMINISTRATOR:SONIA BAEZFACILITY TYPE:
850
ADDRESS:6271 JACKSON DRIVETELEPHONE:
(619) 464-0305
CITY:SAN DIEGOSTATE: CAZIP CODE:
92119
CAPACITY:33CENSUS: 15DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Maressa Smallwood and Hunan ArshakianTIME COMPLETED:
12:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not follow admissions agreement.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 10, 2023 at 11:00 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA met with Director Maressa Smallwood and Licensee Hunan Arshakian and proceeded to tour the facility. There were 15 children present with two staff members. Appropriate ratio/capacity was observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 08/09/23. Throughout the course of investigation, interviews were conducted with the complainant, several employees and several parents. Facility records were obtained and reviewed. The information obtained was contradictory to the allegation. Based on this information, the allegation is determined to be unsubstantiated which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged incident or violation occurred at the facility.

No deficiencies are cited.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 51-CC-20230804085603
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GROW SMART CHILDREN'S ACADEMY
FACILITY NUMBER: 376700589
VISIT DATE: 10/10/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
An exit interview was conducted with Director Smallwood and Licensee Arshakian. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) were provided to the licensee and his signature on this form acknowledges receipt of these rights. LPA observed Notice of Site Visit being posted. Notice of Site visit must remain posted at the facility for 30 days.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5