376700600-9-19-2022-10-CC-PBER-CJHV43-20220922160536

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700600
Report Date: 09/19/2022
Date Signed: 09/19/2022 02:27:41 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2022 and conducted by Evaluator Jessica M Rubio

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220822132831

FACILITY NAME:	EES-DAVID & JILLIAN GILMOUR EARLY EDUCATION		FACILITY NUMBER:	376700600
ADMINISTRATOR:	KELLY GERTH		FACILITY TYPE:	850
ADDRESS:	735 AVENIDA DE BENITO JUAREZ		TELEPHONE:	(760) 639-4170
CITY:	VISTA	STATE: CA	ZIP CODE:	92083
CAPACITY:	102	CENSUS: 40	DATE:	09/19/2022
		UNANNOUNCED	TIME BEGAN:	12:10 PM
MET WITH:	Kelly Gerth		TIME COMPLETED:	02:35 PM

ALLEGATION(S):

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Staff use inappropriate forms of punishment

INVESTIGATION FINDINGS:

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On September 19, 2022 at 12:10 pm, Licensing Program Analyst (LPA), Jessica Rubio met with EES – David & Jillian Early Education (CCC), Director (AD), Kelly Gerth to discuss the investigative finding of the allegation listed above. On August 23, 2022 at 1:10 pm, LPA Jessica Rubio conducted a tour and census of the CCC. During the investigation, LPA Rubio conducted confidential interviews with AD, seven staff, and two children (C1 & C2). LPA also obtained documents pertinent to the investigation.

On August 22, 2022, a complaint was received alleging staff use inappropriate forms of punishment specifically, that staff send children to the office and embarrass them.

(Continued on LIC 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20220822132831

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: EES-DAVID & JILLIAN GILMOUR EARLY EDUCATION	FACILITY NUMBER: 376700600
	VISIT DATE: 09/19/2022

NARRATIVE

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Confidential interviews revealed that when children have behavioral incidents, staff generally redirect them, talk to them and offer the children alternative options or activities. Confidential interviews also revealed that most staff get down to the child’s level and address them. It was revealed that sending children to the office is not a common practice at the CCC and when a situation is elevated staff will call AD into the classrooms for suuport. Some interviews revealed in some instances if the child is a safety threat to the other children, the children will be moved away from that child for safety purposes. Other interviews revealed one staff (S1) has taken children out of the class to speak to them when S1 feels they are not following directions and has sent at least one child to the office. Other interviews revealed they have not seen any children sent to the office.

Based on conflicting interviews conducted during the investigation, the allegation that staff use inappropriate forms of punishment may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Director Kelly Gerth. A notice of site visit was also provided and must remain posted for 30 days.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2022

LIC9099 (FAS) - (06/04)

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