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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700600
Report Date: 05/03/2022
Date Signed: 05/03/2022 01:58:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/27/2022 and conducted by Evaluator Jessica M Rubio
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220427100917
FACILITY NAME:EES-DAVID & JILLIAN GILMOUR EARLY EDUCATIONFACILITY NUMBER:
376700600
ADMINISTRATOR:COURTNEY GAYFACILITY TYPE:
850
ADDRESS:735 AVENIDA DE BENITO JUAREZTELEPHONE:
(760) 639-4170
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:102CENSUS: 49DATE:
05/03/2022
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Sara SalazarTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Staff provides inadequate supervision to day care children.
INVESTIGATION FINDINGS:
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On May 3, 2022 at 12:10 pm, Licensing Program Analysts (LPAs) Jessica Rubio and Ana Noble arrived unannounced to the Child Care Center to investigate the above stated allegation. LPAs advised acting Director Sara Salazar of an open investigation. LPAs conducted a tour of the facility and observed no immediate safety hazards. LPAs conducted interviews with four staff as identified on the Confidential Names List (LIC 811) dated May 8, 2022.

On April 27, 2022, a complaint was received alleging staff provides inadequate supervision to day care children; specifically, that staff are using electronics for personal use while they are supervising children. Confidential interviews conducted revealed the facility does have a policy on electronics that states that personal electronics cannot be used and should be stored away while providing care to children. Additionally, it was revealed that each classroom has one tablet and laptop issued by the Child Care Center so that staff can take pictures, enter observations, communicate with parents and track children’s progress. (Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M RubioTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20220427100917
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: EES-DAVID & JILLIAN GILMOUR EARLY EDUCATION
FACILITY NUMBER: 376700600
VISIT DATE: 05/03/2022
NARRATIVE
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Interviews revealed one staff enters the information usually while children nap or while another staff observes the children in care. Other confidential interviews revealed that it was thought that staff could work on homework related to Child Education while in the classroom, however no staff had been observed doing this and it was clarified that staff should not be doing any homework while in class. One confidential interview revealed there were two former staff that had been known to use their electronics for personal use however, those staff are no longer employed and have not been for several months.

Based on confidential interviews conducted and records reviewed during the investigation, the allegation that staff provides inadequate supervision to day care children may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. A copy of this report, LIC 811 Confidential Names List and appeal rights were given and explained to acting Director Sara Salazar.

SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M RubioTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2