376700613-4-20-2020-51-CC-TDAL-BPHAPF-20200511002349

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700613
Report Date: 04/20/2020
Date Signed: 04/20/2020 01:57:56 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2020 and conducted by Evaluator Nancy Diaz

COMPLAINT CONTROL NUMBER: 51-CC-20200319150847

FACILITY NAME:	CHILDREN'S VILLAGES CHILD DEVELOPMENT CTR.-INFANT		FACILITY NUMBER:	376700613
ADMINISTRATOR:	DANIEL ROCHA		FACILITY TYPE:	830
ADDRESS:	2506 EL CAMINO REAL		TELEPHONE:	(760) 434-5854
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92008
CAPACITY:	14	CENSUS: 5	DATE:	04/20/2020
		UNANNOUNCED	TIME BEGAN:	12:57 PM
MET WITH:	Jordan Jones		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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1. Staff handles day care children in a rough manner.
2. Staff restrains day care child to a highchair.
3. Staff yells at day care child.

INVESTIGATION FINDINGS:

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On 04/20/2020 at 12:57pm, Nancy Diaz, LPA conducted a complaint inspection via teleconference with Lead staff, Jordan Jones. This inspection was conducted via teleconference due to the COVID-19 outbreak. During this visit, LPA delivered the findings for the above allegations via teleconference (Facetime). LPA briefly toured the day care areas, there were five (5) infants present with staff Tess Mackinen, Jazzlyn Ellison-Gomez & Melissa Sanchez. Throughout the investigation, LPA interviewed staff and day care parents. LPA received conflicting statements throughout the investigation regarding the above allegations. Based on the information obtained during interviews, it is determined that although the above allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. A copy of this report, Notice of Site Visit and appeal rights were reviewed and will be e-mailed to the Licensee and Licensee was advised that acknowledgement of the receipt of this report is to be received within twenty-four hours. Licensee was advised to post the Notice of Site Visit for 30 days and failure to keep the posting will result in $100 civil penalty.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Nancy Diaz	TELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:	DATE: 04/20/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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