<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700755
Report Date: 11/30/2021
Date Signed: 11/30/2021 03:59:08 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2021 and conducted by Evaluator Joelle Redding
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20211015155041
FACILITY NAME:ACADEMY AT BRIGHT HORIZONS, THEFACILITY NUMBER:
376700755
ADMINISTRATOR:MARIE DETTWILERFACILITY TYPE:
850
ADDRESS:2232 ENCINITAS BOULEVARDTELEPHONE:
(760) 436-9666
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:154CENSUS: 49DATE:
11/30/2021
UNANNOUNCEDTIME BEGAN:
03:50 PM
MET WITH:Director Marie DetwillerTIME COMPLETED:
04:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child has sustained multiple injuries while in care.
Parent was not allowed to observe child while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/30/21 @ 3:50 p.m., Licensing Program Analyst, Joelle Redding, made an unannounced visit to deliver findings on the above-referenced allegations. During the course of the investigation, LPA conducted interviews, observed facillity operation and reviewed pertinent documentation. Interviews did not provide corroborating evidence. All but one of the injuries were observed by staff and none required medical attention other than minor first aid. Classes are small and ratios were met during the incidents, however, most occurred on the playground which has some obstructed views due to the presence of large pillars. Facility's policy during the pandemic is not to allow parents in the classrooms for safety purposes and observation from outside is always available. The information obtained does not prove or disprove that the child sustained injuries due to action or inaction on the part of facility staff or that refusal of access to the facility was nonnegotiable. Based on the information obtained, the allegations are considered Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies are cited. An exit interview was conducted and Notice of Site visit given. It will remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Joelle ReddingTELEPHONE: (619) 767-2222
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3