376700784-2-23-2024-20-CC-CGRY-D3SLWV-20240328090743

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700784
Report Date: 02/23/2024
Date Signed: 02/23/2024 11:29:21 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/02/2024 and conducted by Evaluator Michelle Hood

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20240102093250

FACILITY NAME:	GROW SMART CHILDREN'S ACADEMY -SPRING VALLEY		FACILITY NUMBER:	376700784
ADMINISTRATOR:	JIOVANNA RUIZ		FACILITY TYPE:	850
ADDRESS:	8735 JAMACHA BOULEVARD		TELEPHONE:	(619) 479-7577
CITY:	SPRING VALLEY	STATE: CA	ZIP CODE:	91977
CAPACITY:	43	CENSUS: 31	DATE:	02/23/2024
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Director, Jiovanna Ruiz		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Staff did not prevent to keep the facility free from scabies.
Staff are operating beyond the terms and conditions of the license.
Staff are not providing adequate food service.
Staff are not preventing children from hitting other children while in care.

INVESTIGATION FINDINGS:

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On 02/23/2024 at 9:40 am, Licensing Program Analysts (LPAs), Michelle Hood and Shannan Williams conducted an unannounced inspection for the purpose of delivering findings for the above listed allegations. Upon arrival, LPAs met with Director, Jiovanna Ruiz, and disclosed the purpose of the inspection. LPAs observed 12 children and two staff in the Panda classroom and 19 children and two staff in the Koala classroom in care.

Durings today’s inspection, the LPAs interviewed four daycare children in care; however the LPAs attempted to interview four other children. Throughout the course of the investigation, interviews were conducted with the director, staff, daycare parents, daycare children and Reporting Party (RP) and facility records were reviewed. Staff denied the allegations staff did not prevent to keep the facility free from scabies, staff are operating beyond the terms and conditions of the license, staff are not providing adequate food service and staff are not preventing children from hitting other children while in care. Due to conflicting information and a lack of supporting evidence obtained throughout the course of the investigation, the above allegations are determined to be unsubstantiated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (619) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 02/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20240102093250

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GROW SMART CHILDREN'S ACADEMY -SPRING VALLEY	FACILITY NUMBER: 376700784
	VISIT DATE: 02/23/2024

NARRATIVE

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An exit interview was conducted, and the report was reviewed with the Director, Jiovanna Ruiz. The director was provided with a copy of their appeal rights (LIC 9058 3/22) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (619) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 02/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2024

LIC9099 (FAS) - (06/04)

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