376700784-4-23-2020-20-CC-JCAO-BNZLTJ-20200425090223

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700784
Report Date: 04/23/2020
Date Signed: 04/23/2020 10:38:36 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2020 and conducted by Evaluator Vicky Williamson

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20200129094233

FACILITY NAME:	GROW SMART CHILDREN'S ACADEMY -SPRING VALLEY		FACILITY NUMBER:	376700784
ADMINISTRATOR:	MOHAMMAD, NESRIN		FACILITY TYPE:	850
ADDRESS:	8735 JAMACHA BOULEVARD		TELEPHONE:	(619) 479-7577
CITY:	SPRING VALLEY	STATE: CA	ZIP CODE:	91977
CAPACITY:	43	CENSUS: 0	DATE:	04/23/2020
		ANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	Hunan Arshakian		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff caused injury to day-care child
Staff handled day care child in an inappropriate manner
Facility staff made inappropriate comment about day care child.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Vicky Williamson conducted an announced complaint inspection via Facetime for the purpose of delivering complaint findings in regard to the above allegations. LPA met with Hunan Arshakian, Administrator. There were no daycare children present. It was alleged that facility staff caused injury to day-care child, handled day care child in an inappropriate manner and made inappropriate comments about a daycare child. Interviews were conducted with facility staff, several daycare children and daycare parents. Children in question were unavailable to be interviewed. Information received indicated that Child #1 was squeezed on the hand and kicked against the wall by a staff member causing the child to sustain a swollen lip and cheek. Additional information received indicated that child # 2 was called an inappropriate name. Administatrators, director and staff denied the allegations and stated that they have never demonstrated or observed any staff cause injury to any daycare children, handle them in an inappropriate manner or make inappropriate comments to any daycare children. LPA reviewed information received from an outside Agency and related documentation. It was determined that child #1 sustained a cut to the inside of his top lip; however, there is no evidence to provide proof that a staff member caused the injury and that the injury was sustained at the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Joe Carrasco	TELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Vicky Williamson	TELEPHONE: (619) 767-2214
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20200129094233

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GROW SMART CHILDREN'S ACADEMY -SPRING VALLEY	FACILITY NUMBER: 376700784
	VISIT DATE: 04/23/2020

NARRATIVE

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Daycare children and parents interviewed expressed no concerns regarding the allegations. Based on interviews conducted with the administrators, staff, several daycare children, day parents, information received from outside Agency and related documentation, it was determined that there was inconsistent information obtained resulting in a lack of evidence to support the allegations. Due to conflicting statements obtained during the course of the investigation, the above allegations are found to be unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies cited during today’s inspection. Hunan Arshakian, Owner was provided appeal rights (LIC9058 01/16) and the copy of receipt of acknowledgement on file acknowledges receipt of these rights. Notice of Site Visit (LIC 9213) was provided via email to be posted at the facility for 30 days.

SUPERVISOR'S NAME: Joe Carrasco	TELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Vicky Williamson	TELEPHONE: (619) 767-2214
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2020

LIC9099 (FAS) - (06/04)

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