<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700784
Report Date: 12/07/2022
Date Signed: 12/07/2022 01:41:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2022 and conducted by Evaluator Martha Malane
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20221019091803
FACILITY NAME:GROW SMART CHILDREN'S ACADEMY -SPRING VALLEYFACILITY NUMBER:
376700784
ADMINISTRATOR:BAEZ, CINTHYAFACILITY TYPE:
850
ADDRESS:8735 JAMACHA BOULEVARDTELEPHONE:
(619) 479-7577
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:43CENSUS: 24DATE:
12/07/2022
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Jiovanna RuizTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/7/22 at 10:45am, Licensing Program Analyst (LPA), Martha Malane conducted an unannounced inspection for the purpose of delivering findings for the above listed allegation. Upon arrival, LPA met with Director, Jiovanna Ruiz and disclosed the purpose of the inspection. There were 24 children and three (3) staff members present.

On 10/19/2022, Community Care Licensing (CCL) received a complaint alleging the above allegation. During the course of the investigation, interviews were conducted with staff, children and daycare parents and facility records were reviewed. Staff denied the allegation stating they do not operate out of ratio. Due to conflicting information and a lack of supporting evidence obtained throughout the course of the investigation, the above allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
See LIC809C continutation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Martha MalaneTELEPHONE: (619) 767-2231
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20221019091803
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GROW SMART CHILDREN'S ACADEMY -SPRING VALLEY
FACILITY NUMBER: 376700784
VISIT DATE: 12/07/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
No deficiencies cited.

A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted with Director, Jiovanna Ruiz.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Martha MalaneTELEPHONE: (619) 767-2231
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2