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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700828
Report Date: 05/03/2023
Date Signed: 05/03/2023 10:56:03 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2023 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230317145028
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376700828
ADMINISTRATOR:GRIGGS, ASHLEYFACILITY TYPE:
850
ADDRESS:3791 OCEANIC WAYTELEPHONE:
(760) 433-3911
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:130CENSUS: 74DATE:
05/03/2023
UNANNOUNCEDTIME BEGAN:
07:14 AM
MET WITH:Megan EckertTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Facility commingles day care children.
Facility is out of ratio.
INVESTIGATION FINDINGS:
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On 5/3/23 at 7:14am, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to deliver final investigative findings for the allegations as listed above. An initial complaint inspection was conducted on 3/23/23. During the investigation, LPA reviewed facility and children records, conducted interviews and observed classrooms.

On 3/17/23, a complaint allegation was reported to Community Care Licensing (CCL); more specifically that the facility is co-mingling daycare children and that the facility is operating out of ratio.The complaint referenced that the concerns are mostly seen prior to 7:45am.

On 3/23/23, LPA arrived at 8:21am and observed classrooms within ratio. However, one classroom had two teacher aides with 13 children. LPA conducted staff interviews and obtained records. While some staff disclosed that there are times the facility is out of ratio and co-mingling children, other staff disclosed contrary information.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Jeanette SanchezTELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230317145028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700828
VISIT DATE: 05/03/2023
NARRATIVE
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On this date, upon LPA's arrival, the Assistant Principal was observed at the front desk, while a teacher supervised children in Room 7. LPA observed 3 school age children (over the age of 5) in the classroom with the preschool children.

At 7:43am, children were moved out of room 7. A teacher aide was observed alone in room 3 with 11 children. In room 7, the teacher remained alone with 18 children.

Based on record review, confidential interviews, and observations, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1), are being cited on the attached LIC 9099D.

An exit interview was conducted, and this report was reviewed with Principal Megan Eckert. A notice of site visit was given and must remain posted for 30 days.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Jeanette SanchezTELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230317145028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376700828
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/03/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/12/2023
Section Cited
CCR
101538.3(B)
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101538.3 (b) In combination programs, indoor activity space provided for school-age child care center children shall be physically separated from space provided for infant care and child care center children.
This requirement was not met as evidenced by:
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Principal will adjust schedule for school age teacher to start at 7am. Principal will email to LPA agreement with staff to arrive at 7am.
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LPA observed 3 school age children in the classroom with preschool age children, which poses a potential risk to the health, safety or personal rights to persons in care.
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Type B
05/12/2023
Section Cited
CCR
101216.39(a)
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101216.3 (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...
This requirement was not met as evidenced by:
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Principal will adjust staff schedule to ensure morning ratios are met. 7:30am staff will begin at 7:15am. Principal will email to LPA agreement with staff to arrive at 7am.
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Bssed on interviews, record review and LPA observation. On this date, a teacher was alone with 18 children, while an aide was alone with 11 children. This poses a potential risk to the health, safety or personal rights to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Jeanette SanchezTELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3