376700828-7-11-2023-10-CC-PBER-CUAUQE-20230801154659

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700828
Report Date: 07/11/2023
Date Signed: 07/11/2023 02:15:52 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2023 and conducted by Evaluator Jessica M Rubio

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230707093635

FACILITY NAME:	DISCOVERY ISLE CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	376700828
ADMINISTRATOR:	MEGAN ECKRET		FACILITY TYPE:	850
ADDRESS:	3791 OCEANIC WAY		TELEPHONE:	(760) 433-3911
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92056
CAPACITY:	130	CENSUS: 84	DATE:	07/11/2023
		UNANNOUNCED	TIME BEGAN:	09:55 AM
MET WITH:	Megan Eckert		TIME COMPLETED:	02:25 PM

ALLEGATION(S):

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Staff restrained a child in care

INVESTIGATION FINDINGS:

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On July 11, 2023 at 9:55 am, Licensing Program Analyst (LPA) Jessica Rubio arrived unannounced to Discovery Isle Child Development Center (CCC) to investigate the above stated allegation. LPA met with Director (AD) Megan Eckert and advised of an open complaint investigation. LPA conducted a census of the facility and conducted interviews with AD, four staff (S1, S2, S3, S4) and three children (C1, C2 and C3) as identified on the Confidential Names List (LIC 811) dated July 11, 2023.

On July 7, 2023, a complaint was received alleging staff restrained a child in care; specifically, that S1 held C1, preventing C1 from moving because C1 did not want to clean up. Confidential interviews conducted revealed on July 6, 2023, C1 did not want to clean up and began having a behavioral incident that included C1 throwing a toy, kicking, crying, screaming and flailing themself and their arms. Interviews revealed the only staff present in the classroom during the incident were S1 and S2.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 07/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230707093635

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 376700828
	VISIT DATE: 07/11/2023

NARRATIVE

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Witness interviews revealed during C1's behavioral incident, S1 first attempted to pick up C1 to remove C1 from an area where there was another child for the safety of both children. Additionally, it was revealed that S1 was unable to pick up C1 so S2 came to assist. It was revealed S2 picked up and removed C1 from the classroom as a preventative safety measure due to C1 flailing and screaming. LPA attempted to review classroom cameras that are normally recording, however AD informed LPA that the cameras had not been recording that day. Additional interviews revealed that in the past S1 and S2 have been seen to remove other children from situations by picking them up and also holding children. The interview with C1 did not reveal that C1 had been restrained or held. Furthermore, the witness interviews with other children were unable to corroborate the allegation.

Based on conflicting statements, the allegation that staff restrained C1 in care may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. A copy of this report, LIC 811 Confidential Names List and appeal rights were given and explained to Director Megan Eckert. A notice of visit will be given and must remain posted for 30 days.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 07/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023

LIC9099 (FAS) - (06/04)

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