376700829-9-1-2022-10-CC-CMAZ-CJ4N4F-20220909100748

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700829
Report Date: 09/01/2022
Date Signed: 09/01/2022 12:17:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2022 and conducted by Evaluator Nasha King

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220714103956

FACILITY NAME:	DISCOVERY ISLE CHLD DEVELOPMENT CENTER-INFANT		FACILITY NUMBER:	376700829
ADMINISTRATOR:	GRIGGS, ASHLEY		FACILITY TYPE:	830
ADDRESS:	3791 OCEANIC WAY		TELEPHONE:	(760) 433-3911
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92056
CAPACITY:	26	CENSUS: 19	DATE:	09/01/2022
		UNANNOUNCED	TIME BEGAN:	09:35 AM
MET WITH:	Megan Eckert - Assistant Director		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Ratio

INVESTIGATION FINDINGS:

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On the above date and time listed, Licensing Program Analyst (LPA) Nasha King arrived at the facility for the purpose of delivering the complaint findings into the above-referenced allegation. LPA met with Megan Eckert, Assistant Director. LPA toured the facility, conducted census, and discussed with Ms. Eckert the conclusion of the complaint investigation.

On July 14, 2022, Community Care Licensing (CCL) received a complaint, alleging that facility is operating out of ratio. An initial 10-day visit was conducted on July 18, 2022, by LPA King. During this visit, LPA also conducted interviews with four staff members, reviewed and obtained copies of facility records, and the investigation was extended at that time. Additionally, LPA’s observations of the infant classroom did not corroborate the allegation that the facility was operating out of ratio. On August 30, 2022, LPAs Cindy Hamilton and Ana Noble conducted a subsequent visit, observing and notating the following ratio: four teachers supervising twenty infants.
(See LIC 9099C for a continuation of this report).

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha King	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20220714103956

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY ISLE CHLD DEVELOPMENT CENTER-INFANT	FACILITY NUMBER: 376700829
	VISIT DATE: 09/01/2022

NARRATIVE

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In regards to the allegation facility operating out of ratio, confidential interviews revealed that the facility has been operating within ratio in that there are always at least two teachers (sometimes three) on both sides of the infant classroom (Classroom #1). There is a divider in the middle of the infant classroom that separates the younger infants (six weeks - one year) from the older infants (one year - two years). During today’s visit, LPA King observed six teachers overseeing nineteen infants and retrieved Attendance Times Reports for both children and staff inside the infant classroom..

Based on the information obtained during this investigation, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Assistant Director, Megan Eckert, and a copy was provided.

Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha King	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

LIC9099 (FAS) - (06/04)

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