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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700829
Report Date: 05/06/2025
Date Signed: 05/06/2025 02:30:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250428115414
FACILITY NAME:DISCOVERY ISLE CHLD DEVELOPMENT CENTER-INFANTFACILITY NUMBER:
376700829
ADMINISTRATOR:NEELY, LATOYAFACILITY TYPE:
830
ADDRESS:3791 OCEANIC WAYTELEPHONE:
(760) 433-3911
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:26CENSUS: 15DATE:
05/06/2025
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Geneva Loken-WilliamsTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee does not ensure day care children have valid immunization records.
Licensee does not ensure physician reports are obtained for children in care.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of initiating and delivering the complaint findings on the above-referenced allegations. LPA met with Authorized Representative Geneva Loken-Williams. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On April 28th, 2025, Community Care Licensing (CCL) received a complaint alleging that Licensee does not ensure day care children have valid immunization records and that Licensee does not ensure physician reports are obtained for children in care.

See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250428115414
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DISCOVERY ISLE CHLD DEVELOPMENT CENTER-INFANT
FACILITY NUMBER: 376700829
VISIT DATE: 05/06/2025
NARRATIVE
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Based on record review and interviews conducted pertaining to allegation that Licensee does not ensure child immunization's are obtained at enrollment and physician reports are not collected, 2 of 19 child files were missing immunization's and 2 of 19 child files were missing a physicians report past the 30 days from their enrollment date. It was disclosed that a new process is being implemented to ensure all child files are in compliance.

Based on record review and interviews conducted the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Authorized Representative Geneva Loken-Williams, and a copy was provided. Appeal rights were discussed and provided during the exit interview.



A Notice of Site visit was given, and Authorized Representative understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250428115414
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY ISLE CHLD DEVELOPMENT CENTER-INFANT
FACILITY NUMBER: 376700829
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/30/2025
Section Cited
CCR
101220.1(a)
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Immunizations:(a) Prior to admission to a child care center, children shall be immunized against diseases as required by the California Code of Regulations, Title 17, commencing with Section 6000.
This requirement was not met as evidenced by,
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Authorized Representative stated they will obtain the missing documents and submit to LPA via email.
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Based on record review 2 of 19 files were missing vaccines in child files. This is a potential risk to the health and safety of children in care.
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Type B
05/30/2025
Section Cited
CCR
101220(a)
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Child's Medical Assessments:(a) Prior to, or within 30 calendar days following the enrollment of a child, the licensee shall obtain a written medical assessment of the child...
This requirement was not met as evidenced by,
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Authorized Representative stated they will obtain the missing documents and submit to LPA via email.
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Based on record review 2 of 19 files were missing a physical in child files. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3