376700867-7-7-2022-51-CC-TDAL-CG9SL2-20220712135735

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700867
Report Date: 07/07/2022
Date Signed: 07/07/2022 02:14:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2022 and conducted by Evaluator Jennifer Lott

COMPLAINT CONTROL NUMBER: 51-CC-20220426081509

FACILITY NAME:	RISE N SHINE		FACILITY NUMBER:	376700867
ADMINISTRATOR:	MYMIONA JOHNSON		FACILITY TYPE:	850
ADDRESS:	9449 WINTER GARDENS BOULEVARD		TELEPHONE:	(949) 351-3644
CITY:	LAKESIDE	STATE: CA	ZIP CODE:	92040
CAPACITY:	37	CENSUS: 35	DATE:	07/07/2022
		UNANNOUNCED	TIME BEGAN:	12:09 PM
MET WITH:	Director, Mymiona Johnson		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Outdoor activity space is not free of hazards
Facility not following requirements for enrollment of children in care
Facility not following requirements for aides working alone with children in care
Children's bathrooms are not kept clean

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jennifer Lott conducted a complaint investigation visit to deliver findings for the above allegations. LPA was greeted at the front door by Director, Mymiona Johnson and was granted entry after identifying herself and disclosing the reason for her visit.

The Department’s investigation consisted of review of facility and outside source records, interviews with staff and outside sources.

On or about 04/26/22, it is alleged that the outdoor activity space was not free of hazards. On 04/29/22, LPA Lott toured the facility and did a visual inspection of the outdoor play areas. LPA did not observe any nails sticking out of wood surrounding the sandboxes and the wood itself was secure in place.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20220426081509

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RISE N SHINE	FACILITY NUMBER: 376700867
	VISIT DATE: 07/07/2022

NARRATIVE

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Allegations were also presented stating that the facility is not following requirements for enrollment of children in care. Based on observations, interviews and record review, LPA confirmed that all children in care do have a contract. There is a separate program called, “Drop and Care” where parents can drop off kids 1 day a week and pay cash for services, however these children also have a contract and payment is accounted for with all other monies collected.

It is also alleged that the facility is not following requirements for aides working alone with children in care. Based on interviews and record review, aides have met the educational requirement to work and are only left alone with children during nap time, meeting Title 22 requirements.

Lastly, it is alleged that the toddler bathroom is dirty. Based on LPA’s observations, the toddler bathroom was found to be clean. Interviews with staff and outside sources confirmed that the toilet itself has a permanent stain in it caused by hard water deposits. Although the bathroom itself is older, there was nothing unsanitary. Interviews also confirmed that the facility is cleaned and disinfected daily.

This agency has investigated the complaint alleging outdoor activity space is not free of hazards, facility not following requirements for enrollment of children in care, facility not following requirements for aides working alone with children in care and children’s bathrooms are not kept clean. The Department has found that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and report was reviewed with the Director, Johnson. A notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2022

LIC9099 (FAS) - (06/04)

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