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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700966
Report Date: 05/01/2024
Date Signed: 05/01/2024 10:42:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2024 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240418092054
FACILITY NAME:CHILDTIME LEARNING CENTER - INFANTFACILITY NUMBER:
376700966
ADMINISTRATOR:SOPHIE WILKINSONFACILITY TYPE:
830
ADDRESS:8111 NEW SALEM STREETTELEPHONE:
(858) 586-0721
CITY:SAN DIEGOSTATE: CAZIP CODE:
92126
CAPACITY:20CENSUS: 17DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Sophie WilkinsonTIME COMPLETED:
10:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not take adequate measures to prevent outbreaks in the facility.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/1/2024 @ 10AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection to deliver the findings to the above allegation. Initial inspection was conducted on 4/18/2024. A tour of the facility was conducted with Ms. Wilkinson. Observed present today were 17 infants and toddlers with staff Ivy Tu, Arlene Diramos, Baharak Rezaei, Jatinder Kaur & Cassandra Castelo. Appropriate staff-child ratio were observed in both classrooms. It is being noted that all children returned to daycare and were cleared of HFMD.
Based on interview, observation and review of relevant documentation, it was determined that there was no evidence corrorborating the allegation that staff did not take adequare measures to prevent outbreaks in the facility. It was revealed that child with Hand Food and Mouth Disease (HFMD) was misdiagnosed with yeast infection. Child was taken back to the doctor because his condition did not improve 3-5 days later. Children were exposed to the disease longer due to the misdiagnosis of the child with HFMD. Therefore, the allegation is considered Unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
No deficiency was cited. LPA reviewed the report with Ms. Wilkinson and provided a copy. Notice of Site Visit was given, posted and will remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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