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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700966
Report Date: 08/15/2024
Date Signed: 08/15/2024 12:23:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2024 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20240731154613
FACILITY NAME:CHILDTIME LEARNING CENTER - INFANTFACILITY NUMBER:
376700966
ADMINISTRATOR:SOPHIE WILKINSONFACILITY TYPE:
830
ADDRESS:8111 NEW SALEM STREETTELEPHONE:
(858) 586-0721
CITY:SAN DIEGOSTATE: CAZIP CODE:
92126
CAPACITY:20CENSUS: 9DATE:
08/15/2024
UNANNOUNCEDTIME BEGAN:
12:06 PM
MET WITH:Sophie Wilkinson & Ivy TuTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Infants were exposed to Hand Foot & Mouth Disease when staff allowed a child with rashes on face & buttocks to stay in the baby room.
INVESTIGATION FINDINGS:
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On 8/15/2024 @ 12:06PM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced follow-up inspection to deliver the findings in reference to an allegation that infants were exposed to Hand Foot and Mouth Disease when a child was allowed to stay with symptoms of Hand foot and mouth disease in the baby room. Initial inspection was conducted on 8/1/2024. LPA met with Sophie Wilkinson & Ivy Tu, Management Team.
During the investigation LPA conducted interviews with staff and parents of children in care. The information obtained is not sufficient to prove or disprove the allegation. Therefore, this allegation is determined to be Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiences are cited.
Exit interview was conducted with Sophie Wilkinson. LPA provided a copy of this report and Notice of Site Visit. The notice of site visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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