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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700971
Report Date: 12/09/2022
Date Signed: 12/09/2022 12:46:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20220929123212
FACILITY NAME:COTTONTAIL PRESCHOOLFACILITY NUMBER:
376700971
ADMINISTRATOR:DENISE MATTHEWSFACILITY TYPE:
850
ADDRESS:471 E STREETTELEPHONE:
(619) 425-3107
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:49CENSUS: 26DATE:
12/09/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Denise MatthewsTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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9
Staff did not ensure that day care child was free from being bullied by another child while in care.

Staff yelled at day care child while in care.
INVESTIGATION FINDINGS:
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On 12/9/22 at 10:00am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegations. LPA Castellon met with owner/director Denise Matthews and discussed the purpose of the inspection. It was alleged that: Staff did not ensure that day care child was free from being bullied by another child while in care and that Staff yelled at day care child while in care. During the course of the investigation, four unannounced inspections were conducted. Interviews were conducted with day-care parents, day-care children and facility staff. LPA obtained texts pertaining to the incident. After several attempted phone calls, LPA Castellon could not interview the reporting party. Child involved in the allegation no longer attended the facility. LPA Castellon could not corroborate the allegations through interviews conducted or own observations.
Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia GrayTELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian CastellonTELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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