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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700971
Report Date: 06/14/2024
Date Signed: 07/25/2024 04:28:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20240320142349
FACILITY NAME:COTTONTAIL PRESCHOOLFACILITY NUMBER:
376700971
ADMINISTRATOR:DENISE MATTHEWSFACILITY TYPE:
850
ADDRESS:471 E STREETTELEPHONE:
(619) 425-3107
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:49CENSUS: 23DATE:
06/14/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Denise MatthewsTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff are operating over ratio

Staff are operating beyond the scope of the license

Personal Rights of children are violated
INVESTIGATION FINDINGS:
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THIS IS AN AMENDED VERSION OF A PREVIOUSLY WRITTEN REPORT. On 6/14/24 at 9:30am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the allegation listed above. LPA met with Center Director Denise Matthews and discussed the purpose of the inspection and toured the facility. LPA conducted staff and children's interviews on this date. During the course on the investigation, LPA conducted staff, parent and children interviews. LPA conducted three unannounced inspections. Based on interviews conducted and documents obtained, the facility was out of ratio on at least two occasions; the facility provided care and supervision for children under two years old and over five years old; and on at least one occasion, staff removed food/drink from a child’s lunchbox which consumed by staff and/or other children. As such, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. Three Type B citations issued. Please see LIC9099D. Exit interview was conducted, report reviewed, and Appeal Rights discussed with licensee. A Notice of Site Visit was given and must remain posted on, or immediately next to, interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20240320142349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: COTTONTAIL PRESCHOOL
FACILITY NUMBER: 376700971
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/28/2024
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio (a): There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement was not met as evidenced by at least two staff members
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Director Matthews states that she will hold an all staff meeting discussing required Ratios in class and during naptime. Director will also submit daily roster/ratio sheets dated 6/17/24 thru 07/01/24.
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on separate occasions providing care for more than 12 children, per interviews conducted. This may pose a threat to the health and safety of children in care.
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Type B
06/21/2024
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity (a): A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by children under the age of two and over
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Director Matthews will ensure that no children under age 2 and over age 5 are supervised or cared during operating hours. Director will submit a signed declaration stating that you understand the regulation and will not violate again.
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the age of 5 being supervised and/or cared for at the facility during operating hours, per interviews conducted. This may pose a threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20240320142349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: COTTONTAIL PRESCHOOL
FACILITY NUMBER: 376700971
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/21/2024
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights (a): The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by a child's food/drink being taken out of their lunch box and
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Per Director Matthews one staff member is no longer employed at the facility. Director will hold all staff meeting and remind staff of respecting children's rights and discuss regualtion. Director will submit minutes of meeting with staff signatures.
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consumed by staff members and/or other children. Staff member has breast fed her own child in the presence of children in care. This may pose a threat to the health and safety of children in care.
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Type B
CCR
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THIS IS AN AMENDED VERSION OF A PREVIOUSLY WRITTEN REPORT. CITATION WAS DELETED AND REISSUED ON 7/22/24 LIC809 AND LIC809D.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3