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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700971
Report Date: 01/25/2023
Date Signed: 01/26/2023 08:17:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2022 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20221130114907
FACILITY NAME:COTTONTAIL PRESCHOOLFACILITY NUMBER:
376700971
ADMINISTRATOR:DENISE MATTHEWSFACILITY TYPE:
850
ADDRESS:471 E STREETTELEPHONE:
(619) 425-3107
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:49CENSUS: 35DATE:
01/25/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Denise MatthewsTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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9
Staff pinched day-care child.

Day-care child was left in a soiled diaper for a long period of time.

Facility did not notify day-care child's responsible party of an incident.
INVESTIGATION FINDINGS:
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2
3
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On 1/25/23 at 9:45am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegations. LPA Castellon met with director Denise Matthews and discussed the purpose of the inspection. It was alleged that: Staff pinched day-care child, Day-care child was left in a soiled diaper for a long period of time, and Facility did not notify day-care child's responsible party of an incident. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents, children in care and facility staff. LPA Castellon attempted to interview the reporting party and child involved in complaint.

Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. Reporting party did not respond to several requests via email, telephone calls and text to be interviewed. No statements corroborating the allegations were obtained. A copy of today's report, Notice of Site Visit and appeals rights were given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia GrayTELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian CastellonTELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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