376701027-3-3-2022-51-CC-MCUY-CCMM2B-20220318091313

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701027
Report Date: 03/03/2022
Date Signed: 03/03/2022 01:03:20 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/05/2022 and conducted by Evaluator Samantha Clenista

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20220105140722

FACILITY NAME:	BIG FUTURE PRESCHOOL		FACILITY NUMBER:	376701027
ADMINISTRATOR:	CYNTHIA BAUTISTA		FACILITY TYPE:	850
ADDRESS:	2634 EL CAMINO REAL		TELEPHONE:	(760) 434-2688
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92008
CAPACITY:	108	CENSUS: 70	DATE:	03/03/2022
		UNANNOUNCED	TIME BEGAN:	12:37 PM
MET WITH:	Alma Von Son		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Personal Rights- Facility not following COVID-19 guidelines for isolation and/or quarantining.

INVESTIGATION FINDINGS:

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On 03/03/2022 at 12:37pm, Licensing Program Analyst (LPA) Samantha Clenista completed an unannounced inspection for the purpose of delivering the finding for the above allegation. Upon arrival, LPA met with Program Administrator, Alma Von Son, and proceeded to tour the facility. LPA observed a total of 70 children with 5 staff (61 children were observed indoors napping or laying quietly on their cots). During the course of the investigation, LPA conducted interviews with several staff and parents relating to the above allegation. LPA also obtained and reviewed related documentation. LPA obtained contradicting information throughout the investigation. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, there for the allegation is unsubstantiated. An exit interview was conducted with Ms. Von Son. No deficiencies observed in the areas inspected during today's visit. NOTICE OF SITE VISIT IS TO BE POSTED FOR 30 DAYS. LPA observed Director post notice of site visit.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Monica Cuddy	TELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Samantha Clenista	TELEPHONE: (619) 818-6740
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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