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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701043
Report Date: 07/14/2023
Date Signed: 07/14/2023 01:34:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20230501163330
FACILITY NAME:LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUSFACILITY NUMBER:
376701043
ADMINISTRATOR:CHERYL GILLINSFACILITY TYPE:
850
ADDRESS:1364 EAST MISSION ROADTELEPHONE:
(760) 432-8050
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:36CENSUS: 11DATE:
07/14/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Valerie RodriquezTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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9
Personal Rights: Staff handle day care children in a rough manner.
INVESTIGATION FINDINGS:
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On July 14, 2023 at 12:15 p.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the finding on the complaint allegation referenced above. Upon arrival LPA met with Director Valerie Rodriquez and proceeded to tour the facility. There were 11 children present with 3 staff members. Appropriate ratios were observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 05/04/23. Throughout the course of investigation, interviews were conducted with several staff members, several parents and several children. Facility records were obtained and reviewed. The information obtained from interviews and facility records were contradictory to the allegation. Based on this information, the allegation is determined to be unsubstantiated which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged incident or violation occurred at the facility.

No deficiencies are cited.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 51-CC-20230501163330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUS
FACILITY NUMBER: 376701043
VISIT DATE: 07/14/2023
NARRATIVE
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An exit interview was conducted, and this report was reviewed with Director Rodriquez. A copy of this report as well as a Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) were provided to the director and her signature on this form acknowledges receipt of these rights. LPA observed Notice of Site Visit being posted. Notice of Site visit must remain posted at the facility for 30 days.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20230501163330

FACILITY NAME:LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUSFACILITY NUMBER:
376701043
ADMINISTRATOR:CHERYL GILLINSFACILITY TYPE:
850
ADDRESS:1364 EAST MISSION ROADTELEPHONE:
(760) 432-8050
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:36CENSUS: 11DATE:
07/14/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Valerie RodriquezTIME COMPLETED:
01:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Staff yell at day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 14, 2023 at 12:15 p.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA met with Director Valerie Rodriquez and proceeded to tour the facility. There were 11 children present with 3 staff members. Appropriate ratios were observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 05/04/23. Throughout the course of investigation, interviews were conducted with several staff members, several parents and several children. Facility records were obtained and reviewed. Based on interviews conducted, a former staff member (S1) yelled or spoke to children with a raised voice on multiple occasions. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED, California Code of Regulations, Title 22, 101223(a)(3) is being cited on the attached LIC 9099D.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 51-CC-20230501163330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUS
FACILITY NUMBER: 376701043
VISIT DATE: 07/14/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
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15
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An exit interview was conducted, and this report was reviewed with Director Rodriquez. A copy of this report as well as a Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) were provided to the director and her signature on this form acknowledges receipt of these rights. LPA observed Notice of Site Visit being posted. Notice of Site visit must remain posted at the facility for 30 days.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 51-CC-20230501163330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE SCHOOL - SAN MARCOS CAMPUS
FACILITY NUMBER: 376701043
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/14/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/31/2023
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights:(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...This requirement was not met as evidenced by:
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The director states that she will conduct a staff meeting to discuss children's personal rights. The director will send LPA a copy of the meeting agenda and staff sign in sheet via email by 7/31/23.
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Based on interviews conducted by LPA, a staff member (S1) yelled or spoke to children with a raised voice on multiple occasions. This poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5