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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 05/25/2023
Date Signed: 05/25/2023 12:33:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2023 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230413082256
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376701061
ADMINISTRATOR:ANA LOPEZFACILITY TYPE:
850
ADDRESS:2130 ULRIC STREETTELEPHONE:
(858) 974-1222
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:108CENSUS: 92DATE:
05/25/2023
UNANNOUNCEDTIME BEGAN:
12:25 PM
MET WITH:Ana LopezTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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1. Staff do not ensure that children have the opportunity to nap without distraction
2. Licensee does not keep facility in good repair
INVESTIGATION FINDINGS:
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On 5/25/23 at 12:25 PM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint visit for the complaint received on 4/13/23 for the purpose of delivering findings on the above referenced allegations. Upon arrival, LPA met with Director Ana Lopez and toured the facility.

Census was as follows:
Classroom Monkeys: 22 children with staff members: Elizabeth Carpio and Ebone Singleton (11 children were inside & 11 children were outside on playground)
Classroom Ladybugs: 21 children with staff members: Amber Mallobox-MacCartee and Estrella Andrade
Classroom Bumblebees: 22 children with staff members: Maria Cabrera and Maria Ossmen-Conway
Butterflies: 16 children with staff members Daniela Navarrete and Briana Gomez
Classroom Dragonflies: 11 children with staff member Martha Villalba (Ms. Patty)
(continued on LIC9099-C...)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 05/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20230413082256
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376701061
VISIT DATE: 05/25/2023
NARRATIVE
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It was alleged that facility did not ensure children have the opportunity to nap without distraction and that the licensee does not keep the facility in good repair. Based upon the information obtained from facility documents, LPA observations and interviews with complainant, enrolled children, staff members and parents of enrolled children, it was found that six out of seven staff members stated the facility has a handyman and repairs are completed in a timely manner. Six out of seven staff members interviewed also stated that there are not any issues currently during naptime. LPA obtained maintenance log from Director which shows several projects completed from 2/28/23 through 3/10/23. Parents interviewed by LPA, all stated the facility seemed to be in repair and that their children were able to nap without disruptions at the center. Children interviewed by LPA stated they were able to nap although not everyone sleeps during naptime. Based upon this information it is determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred. Therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with facility representative Director Ana Lopez. A notice of site visit was provided and must remain posted for 30 days.
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 05/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2023
LIC9099 (FAS) - (06/04)
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