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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701061
Report Date: 12/05/2024
Date Signed: 12/05/2024 01:37:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2024 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20241126101405
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376701061
ADMINISTRATOR:ANA LOPEZFACILITY TYPE:
850
ADDRESS:2130 ULRIC STREETTELEPHONE:
(858) 974-1222
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:108CENSUS: 59DATE:
12/05/2024
UNANNOUNCEDTIME BEGAN:
10:25 AM
MET WITH:Ana Lopez, Director
Maria Cabrera, Ass't Director		TIME COMPLETED:
01:45 PM
ALLEGATION(S):
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1. Facility serves expired food and food that was not maintained within proper temperature.
2. Facility is not maintained clean and sanitary.
INVESTIGATION FINDINGS:
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On 12/5/2024 @ 10:25AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection. LPA met and toured the facility with Maria Cabrera (Ass't Director). LPA also met with Ana Lopez, Director. Observed present today were 59 preschool children.

It was alleged that the facility served expired food and that the food served were not maintained within proper temperature. It was also alleged that the facility was not clean and sanitary. LPA interviewed several staff, including the director and ass't director. Information gathered today indicated that food is delivered around 8:30-9:30AM from outside vendor. Warm food is kept in container wrapped in plastic and aluminum foil. Facility did not have food warmers or coolers to maintain a safe temperature to prevent spoilage or bacterial growth. Staff have indicated that the food is served at around 11:30AM. Oftentimes the food is already cold. Staff also indicated that there have been ocassions wherein yogurt and fruits served from their own kitchen were spoiled and moldy.


(CONTINUED ON PAGE 2)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20241126101405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376701061
VISIT DATE: 12/05/2024
NARRATIVE
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Ms. Cabrera stated that a staff saw rodents in the break room a few weeks ago. She also stated that they have set out roach trap in the kitchen. She removed the roach trap this morning and observed roaches trapped on it.

Staff interviewed today have observed roaches/roach droppings inside the classroom.

Ms. Lopez provided Exterminator notes today. It indicated that a rat was captured on glue board inside the property on June 2024. The exterminator company has been coming in monthly to replace traps on the interior and exterior of property.

Based on the information obtained during interviews and documentation reviewed it is determined that
the allegation is valid because the preponderance of the evidence has been met, therefore, the allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Licensee is advised it must remain posted for 30 days.

Exit interview conducted and report was reviewed with Site Director, Ana Lopez.
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20241126101405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376701061
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/05/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
12/12/2024
Section Cited
CCR
101227(a)(13)(C)
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FOOD SERVICES. The center shall maintain the equipment necessary for in-house food preparation, ...

This requirement was not met as evidenced by:
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Ana Lopez stated that she will obtain "coolers" to maintain food temperature upon delivery. She will obtain a total of 5 coolers, one for each classroom by 12/12/2024.
Ms. Lopez with send photos of the coolers and copy of store receipts by 12/12/2024.
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Based on interviews, outside food vendor delivers the food between 8:30AM-9:30AM. Lunch is not served until 11:30AM. Facility do not have proper equipment to maintain food temperature and avoid food spoilage or bacterial growth.
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Deficiency Dismissed
Type B
12/05/2024
Section Cited
CCR
101238(a)(1)
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BUILDINGS AND GROUNDS.
The licensee shall take measures to keep the center free of flies, other insects, and rodents.

This requirement was not met as evidenced by:
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Ana Lopez stated that the exterminator company (We Got You Pest Control) comes monthly. Service Personnel was present during LPAs inspection to replace baits and applied gel and granules on the exterior and kitchen drain. Copy of report was provided today.
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Based on interviews and document reviewed today, staff have observed roach/roach droppings inside the classrooms. Roach trap removed today have roaches trapped on it.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3