376701082-5-10-2019-20-CC-CRAS-BCE2CC-20190521171630

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701082
Report Date: 05/10/2019
Date Signed: 05/10/2019 10:54:16 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2019 and conducted by Evaluator Gloria Cruz

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20190221142226

FACILITY NAME:	NEW HOPE COMMUNITY CHURCH-TINY TOTS PROGRAM		FACILITY NUMBER:	376701082
ADMINISTRATOR:	KRISTINA WOOD		FACILITY TYPE:	850
ADDRESS:	2720 OLYMPIC PARKWAY		TELEPHONE:	(619) 600-4160
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91915
CAPACITY:	132	CENSUS: 50	DATE:	05/10/2019
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Kristina Wood		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Facility used inappropriate discipline on daycare child .

INVESTIGATION FINDINGS:

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LPA Gloria Cruz made an unannounced visit to the facility to continue investigation alleging facility used inappropriate discipline on day care child, alleging child was given a time out for eating a cupcake. During the visit facility was within ratio. Seven (7) children were interviewed. (Confidential Name List provided to Director).

CCL has conducted an investigation consisting of staff interviews, parent interviews, children's interviews and record reviews. There were inconsistencies in the information received during the investigation. Staff did provide cupcakes for class but no children received a "time out" as "time out" procedues are not used by Staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies are cited.
NOTICE OF SITE VISIT POSTED AND MUST REMAIN POSTED FOR 30 DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (559) 767-2250
LICENSING EVALUATOR NAME: Gloria Cruz	TELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:	DATE: 05/10/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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