376701128-6-6-2019-20-CC-JGAY-BEFUD9-20190726152909

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701128
Report Date: 06/06/2019
Date Signed: 06/06/2019 04:42:21 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/05/2019 and conducted by Evaluator Luigi Gargaro

COMPLAINT CONTROL NUMBER: 20-CC-20190405090344

FACILITY NAME:	NHA - STEM INSTITUTE FOR EARLY LEARNING		FACILITY NUMBER:	376701128
ADMINISTRATOR:	KRISTEL HILL		FACILITY TYPE:	850
ADDRESS:	808 WEST CEDAR		TELEPHONE:	(619) 239-1985
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92101
CAPACITY:	75	CENSUS:	DATE:	06/06/2019
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Krystel Sanchez		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

A child is being disruptive and hitting other children in day care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

LPA, Luigi Gargaro, conducted a follow up complaint visit to the facility regarding the above allegation. During the course of the investigation, analyst conducted interviews with the facility site supervisor, staff members and children in care.

Based on the testimony received, analyst found that while child #1 was at times behaving in a manner that did cause interruptions in the classroom, analyst could not definitively prove or disprove that the child's behavior may have violated any other child's personal rights or that the facility engendered any incidents due to improper supervision. Site supervisor also provided analyst with strategies that were put in place to assist the child and improve some of the previously witnessed behaviors.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt. Notice of Site Visit was posted during this visit and will remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi Gargaro	TELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:	DATE: 06/06/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2