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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701134
Report Date: 11/27/2023
Date Signed: 11/27/2023 02:06:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2023 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20231117141330
FACILITY NAME:SILVERMAN GINSBURG INFANT CENTERFACILITY NUMBER:
376701134
ADMINISTRATOR:JENNIFER LOWFACILITY TYPE:
830
ADDRESS:6660 COWLES MOUNTAIN BOULEVARDTELEPHONE:
(619) 697-1948
CITY:SAN DIEGOSTATE: CAZIP CODE:
92119
CAPACITY:40CENSUS: 26DATE:
11/27/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Jennifer LowTIME COMPLETED:
10:59 AM
ALLEGATION(S):
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1. Infants are swaddled while in care.
2. Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On 11/27/23 @ 9AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection in reference to the above allegations. LPA toured the classrooms with Site Director Jennifer Low. Observed present today were 26 infants in rooms #4, #5, #6 & #7.
LPA interviewed infant staff today.
Evidence was received to show that an infant was swaddled and napping on a boppy pillow.
Room #7 was observed to be out of ratio with 5 children in the main room with one staff at 9:43AM.
Based on information obtained through interviews with staff, evidence received and LPA's observation, LPA determined that the preponderance of evidence has been met. There is enough supporting information to prove the above allegations are SUBSTANTIATED, see deficiencies cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20231117141330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SILVERMAN GINSBURG INFANT CENTER
FACILITY NUMBER: 376701134
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/27/2023
Section Cited
CCR
101430(a)(3)(C)
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INFANT CARE ACTIVITIES
An infant shall not be swaddled while in care.

This requirement was not met as evidenced by:
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Site Director stated that she will conduct a staff meeting specific to infants by November 28, 2023. She will send a copy of the agenda and staff signatures to acknowledge receipt of information.
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Based on the evidence gathered, an infant was observed to be swaddled and sleeping on a boppy pillow during nap. LPA confirmed during the inspection that the boppy pillow used by the infant was in the room.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 51-CC-20231117141330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SILVERMAN GINSBURG INFANT CENTER
FACILITY NUMBER: 376701134
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/27/2023
Section Cited
CCR
101416.5
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STAFF-INFANT RATIO.
There shall be a ratio of one teacher for every four infants in attendance.

This requirement was not met as evidenced by:
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Site director stated that she will conduct a staff meeting and discuss appropriate ratio. Staff will be trained to ask the parent to wait for another staff member to arrive before drop off.
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Based on LPA's observation, Room #7 was observed to be out of ratio at 9:43AM with 5 infants and one teacher.
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Ms. Low will submit a copy of the agenda and have them sign to acknowledge receipt of the information.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 51-CC-20231117141330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: SILVERMAN GINSBURG INFANT CENTER
FACILITY NUMBER: 376701134
VISIT DATE: 11/27/2023
NARRATIVE
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LPA Nancy Diaz informed facility representative, Jennifer Low that this report dated 11/27/2023 documents a Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.
Also, LPA Nancy Diaz informed Jennifer Low to provide a copy of this licensing report dated 11/27/23 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Please be advised that FAILURE TO PAY the required civil penalty payment may result in in the REVOCATION OF YOUR LICENSE. You must respond within 30 days with the payment of or a proposed payment plan that includes the first payment. Further, the Department will not approve any requests for increase in capacity or for additional capacity of additional licenses while civil penalties remain unpaid.
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 11/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/27/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4