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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701168
Report Date: 05/02/2019
Date Signed: 05/02/2019 11:33:22 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2019 and conducted by Evaluator Selina Siao
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20190212083044
FACILITY NAME:BARRIO LOGAN CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376701168
ADMINISTRATOR:VERONICA ROSILLOFACILITY TYPE:
850
ADDRESS:2138 LOGAN AVENUETELEPHONE:
(619) 233-3460
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:72CENSUS: 53DATE:
05/02/2019
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Monica Samano/Program DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility staff yelled at daycare child
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Selina Siao and Adrian Castellon conducted an unannounced inspection to deliver the above complaint finding. The initial investigation was conducted on 02/20/2019. Upon arrival, LPAs met with NHA staff Ricarda Garcia and conducted a tour of the facility.
During the course of investigation, facility's video footage and files were reviewed. Interviews were conducted with several staff members, several daycare parents and several day care children.
There were several testimonies that staff members spoke to children in an inappropriate manner including using harsh tones that caused children to be scared. Based on LPA’s observations and interviews which were conducted, and record review the preponderance of evidence standard has been met, therefore the above allegation of facility staff yelling at day care children is found to be SUBSTANTIATED, California Code of Regulations, 101223(a)(3) is being cited on the attached LIC 9099D.
Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt. Notice of Site Visit was posted during this visit and will remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Selina SiaoTELEPHONE: (619) 767-2217
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2019 and conducted by Evaluator Selina Siao
COMPLAINT CONTROL NUMBER: 20-CC-20190212083044

FACILITY NAME:BARRIO LOGAN CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376701168
ADMINISTRATOR:VERONICA ROSILLOFACILITY TYPE:
850
ADDRESS:2138 LOGAN AVENUETELEPHONE:
(619) 233-3460
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:72CENSUS: 53DATE:
05/02/2019
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Monica Samano/Program DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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2
3
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9
Facility staff handled day care child roughly
INVESTIGATION FINDINGS:
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 Licensing Program Analysts (LPAs) Selina Siao and Adrian Castellon conducted a complaint inspection today to deliver the above allegation. The initial inspection was conducted on 02/20/2019 to gather information and interview staff members. Upon arrival, LPAs met with NHA staff Ricarda Garcia and conducted a tour of the facility.

During the course of investigation, interviews were conducted with several staff members, several day care parents and several day care children. Due to conflicting information obtained during the investigation, the allegation is found to be unsubstantiated which means that although the allegation that facility staff handled day care child roughly may have happened or may be valid, there is not a preponderance of the evidence to prove the alleged violation occurred.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Selina SiaoTELEPHONE: (619) 767-2217
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20190212083044
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BARRIO LOGAN CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376701168
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/02/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/24/2019
Section Cited
CCR
101223(a)(3)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
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Program Director stated that she will program training with staff members regarding personal rights and submit the training agenda along with staff member's signed in sheet to Licensing by 5/24/2019.
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This requirement is not met as staff members spoke to children in an inappropriate manner including using harsh tones that caused children to be scared. This poses a potential health and safety risk to clients in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Selina SiaoTELEPHONE: (619) 767-2217
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3