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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701178
Report Date: 08/11/2023
Date Signed: 08/11/2023 12:46:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/14/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230614115148
FACILITY NAME:PINK TOWER MONTESSORI-INFANTFACILITY NUMBER:
376701178
ADMINISTRATOR:JAYASINGHE, CHANDANIFACILITY TYPE:
830
ADDRESS:203 LAURINE LANETELEPHONE:
(760) 728-4754
CITY:FALLBROOKSTATE: CAZIP CODE:
92028
CAPACITY:12CENSUS: 6DATE:
08/11/2023
UNANNOUNCEDTIME BEGAN:
11:51 AM
MET WITH:Chandani JayasingheTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Day care child sustained unexplained injuries while in care.
Staff left napping infant in swing.

INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegations. LPA met with Director Chandani Jayasinghe. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Director the conclusion of the complaint investigation.

On June 14th , 2023, Community Care Licensing (CCL) received a complaint alleging that a day care child sustained unexplained injuries while in care and that staff left napping infant in swing. LPA also received a photo from the parents of the scratches on the child's face. Based on staff interviews, it was revealed that the child was new to the daycare and wanted to be held at all times so staff would have to place the child in the swing to transition to into nap time. Staff confirmed that when the child would fall asleep, they would immediately move the child to a crib.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: 9517824950(951) 217-5452
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 10-CC-20230614115148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: PINK TOWER MONTESSORI-INFANT
FACILITY NUMBER: 376701178
VISIT DATE: 08/11/2023
NARRATIVE
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 On the day the incident occurred, the Director stated that at first she wasn't sure how the child sustained the scratches, but later remembered that she had to place child on the ground to speak with a parent and the child then became upset, started crying and threw themselves. After this incident the child received a bottle and then took a nap, but there were not noticeable scratches at the time. When the child woke up is when the Director noticed the scratches had appeared and immediately contacted the parents to inform them. An attempt was made to interview the complainant and the child: however, the complainant was unresponsive and the child was non-verbal and therefore unable to speak with LPA.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Chandani Jayasinghe, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: 9517824950(951) 217-5452
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2023
LIC9099 (FAS) - (06/04)
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