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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701184
Report Date: 03/08/2022
Date Signed: 03/08/2022 11:09:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2022 and conducted by Evaluator Joelle Redding
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220107083131
FACILITY NAME:AKA HEAD START - REDWOODFACILITY NUMBER:
376701184
ADMINISTRATOR:SHERLYNN BANASFACILITY TYPE:
850
ADDRESS:533 SOUTH FIRST STREETTELEPHONE:
(619) 579-0366
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:70CENSUS: 29DATE:
03/08/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Director Sherlynn BanasTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care child sustained injuries while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/8/2022 @ 9:45 a.m., Licensing Program Analysts, Joelle Redding and Annette Sutherland, made an unannounced visit to continue investigation into the above referenced allegation.

During this visit, additional interviews were conducted and files were reviewed. Based on the information obtained from interviews, file reviews and observation of facility operation, the above-referenced allegation cannot be conclusively proven or disproven. Therefore, it is considered Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

NOTICE OF SITE VISIT WAS GIVEN AND WILL REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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