376701192-1-25-2024-10-CC-DMUN-CZZNAV-20240131091808

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701192
Report Date: 01/25/2024
Date Signed: 01/25/2024 05:07:14 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2024 and conducted by Evaluator Keely Messerschmidt

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20240122150656

FACILITY NAME:	DISCOVERY PRESCHOOLS, INC.		FACILITY NUMBER:	376701192
ADMINISTRATOR:	LOPEZ, PATRICIA		FACILITY TYPE:	830
ADDRESS:	1759 OCEANSIDE BLVD. SUITE G		TELEPHONE:	(760) 433-8939
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92054
CAPACITY:	32	CENSUS: 28	DATE:	01/25/2024
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Patty Lopez Sally Chenoweth		TIME COMPLETED:	05:20 PM

ALLEGATION(S):

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Staff do not provide adequate supervision
Staff placed child in highchair due to being fussy

INVESTIGATION FINDINGS:

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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of intitating a 10 day complaint visit on the above-referenced allegations. LPA met with Director Patty Lopez and Owner Sally Chenoweth. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Owner the conclusion of the complaint investigation.

On January 22nd, 2024, Community Care Licensing (CCL) received a complaint alleging that staff do not provide adequate supervision and that staff placed a child in a highchair due to being fussy. In regard to the allegation, staff do not provide adequate supervision, LPA Messerschmidt conducted pertinent interviews with the Director, staff and other parties involved and was able to corroborate this allegation. Based on interviews, it was revealed that staff do not typically stay in the nap room with the sleeping babies but will stand in a position where they can see the babies through the window. During the inspection on 1/25/24, LPA observed the infant room unsupervised.
See LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely Messerschmidt	TELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 01/25/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20240122150656

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY PRESCHOOLS, INC.	FACILITY NUMBER: 376701192
	VISIT DATE: 01/25/2024

NARRATIVE

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It was disclosed that staff typically check on the sleeping babies when they complete the 15 minute sleep checks and that there are times where a staff member will stay in the nap room but will step out as needed. In regard to the allegation, that staff placed child in highchair due to being fussy, LPA Messerschmidt conducted pertinent interviews with staff and other parties involved and was able to corroborate this allegation. Based on interviews is was disclosed that when a baby gets extra fussy and the staff are busy they will place the child in the highchair with a teether to calm them down.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is enough evidence to prove that the alleged violations did occur. Therefore, the allegations are SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Owner, Sally Chenoweth, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, Owner and Director understands that it must remain posted for 30 days.

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely Messerschmidt	TELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 01/25/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2024

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20240122150656

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY PRESCHOOLS, INC.	FACILITY NUMBER: 376701192
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/25/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 02/23/2024 Section Cited CCR 101429(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision for Infants: (a) In addition to Section 101229, the following shall apply: (1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times.	1 2 3 4 5 6 7	Director stated she will create a training on supervision in all areas of the classroom to include: kitchen, classroom and nap room. Director agrees to submit proof of training to LPA via email by 2/23/24.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by, based on interviews it was disclosed that staff typically check on sleeping infant during 15 minute sleep checks and during the inspection on 1/25/24, LPA observed the infant room unsupervised. This is a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14
Type B 02/23/2024 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights:(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated she will create a training on personal rights and agrees to submit proof of training to LPA via email by 2/23/24.
	8 9 10 11 12 13 14	Based on interviews it was disclosed that when a baby gets extra fussy and the staff are busy they will place the child in the highchair with a teether to calm them down. This is a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely Messerschmidt	TELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 01/25/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2024

LIC9099 (FAS) - (06/04)

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