<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701220
Report Date: 07/14/2025
Date Signed: 07/14/2025 12:50:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20250523112420
FACILITY NAME:PLAYHOUSE PRESCHOOL FOREVER YOUNGFACILITY NUMBER:
376701220
ADMINISTRATOR:SHERRIE FOSTERFACILITY TYPE:
850
ADDRESS:7045 FORUM STREETTELEPHONE:
(858) 279-2016
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:78CENSUS: 31DATE:
07/14/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Shelly McDoleTIME COMPLETED:
01:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is not ensuring that a current record is maintained for each child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/14/2025 at 11:30AM, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection for the purpose of delivering findings on a complaint received on 05/23/2025, with above allegation. Upon arrival, LPA was greeted by owner, Shelly McDole and toured the facility. A total of 31 children and 5 staff were observed with appropriate capacity and ratios. All staff have been fingerprinted and associated. During LPA’s initial inspection visit on 05/29/2025, children’s records were reviewed and found to be complete, however, there it was later determined that although a parent that was listed as an emergency contact on CCLD’s required Identification & Emergency Information Form LIC700, that same parent was removed from the Brightwheel application where the facility reports daily activities and any incidents that may occur during the day. As Licensing does not require that the facility use an application such as Brightwheel, it cannot be determined whether removal from the app would create any issues with contact. LPA conducted interviews and reviewed documentation. There were contradictory statements whether the app or the form is used for emergency contact.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with Shelly McDole. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1