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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701251
Report Date: 03/17/2023
Date Signed: 03/18/2023 07:22:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2023 and conducted by Evaluator Cindy Meier
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230117141811
FACILITY NAME:ASPEN LEAF NURSERYFACILITY NUMBER:
376701251
ADMINISTRATOR:NANETTE ARNOLDFACILITY TYPE:
830
ADDRESS:3111 30TH STREETTELEPHONE:
(619) 285-0767
CITY:SAN DIEGOSTATE: CAZIP CODE:
92104
CAPACITY:6CENSUS: 6DATE:
03/17/2023
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Howard WuTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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ALLEGATION:
Facility staff did not adequately supervise day care child.
INVESTIGATION FINDINGS:
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On 3/17/2023 at 2:05p.m., Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings of the above allegation. LPA met with Owner, Howard Wu and advised Owner of the purpose of the inspection and conducted a tour of the facility. Present during the inspection were six (6) infants and two (2) staff.

It was alleged that on 11/29/22, an infant (C1) was left alone on the infant playground. During the course of the investigation, interviews were conducted with the director, staff, and daycare parents. Children were not interviewed, as those enrolled are non-verbal infants. Facility records were obtained and reviewed by LPA.

The Director and three (3) staff interviewed denied the allegation, stating that on 11/29/22, C1 was sitting in a bobby pillow in the playground; however, a staff member
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230117141811
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ASPEN LEAF NURSERY
FACILITY NUMBER: 376701251
VISIT DATE: 03/17/2023
NARRATIVE
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was standing outside the classroom door, supervising children entering the playground from the classroom door, receiving a bottle from the staff inside, and maintaining visual supervision of the child on the playground. One (1) staff stated it is a routine procedure that staff stand at the door for a few minutes while on the playground, receiving equipment or feeding items from inside, while always maintaining visual supervision. Parents stated they have no concerns with supervision by facility staff and expressed a high level of satisfaction to the care their children receive. LPA toured the playground and determined that it is possible for facility staff standing in the classroom threshold to be concealed behind the classroom door from individuals entering through the playground gate.

Due to a lack of witnesses to the incident and conflicting information obtained throughout the course of the investigation, LPA was unable to determine whether or not the allegation occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is UNSUBSTAINIATED.

Exit interview conducted and report was reviewed with Owner, Howard Wu. A copy of this report, along with Appeal Rights (LIC9058), were provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the Notice of Site Visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2023
LIC9099 (FAS) - (06/04)
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