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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701275
Report Date: 07/26/2019
Date Signed: 07/26/2019 02:28:00 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2019 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20190502085808
FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701275
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
830
ADDRESS:1394 EAST PALOMAR ST. STE. 210TELEPHONE:
(858) 699-1710
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:44CENSUS: 12DATE:
07/26/2019
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Aimee Boiri, DirectorTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Child sustained unexplained injury while in care.
Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Michelle Hood arrived to conduct an unannounced inspection to deliver complaint findings for the above listed allegations. LPA met with Director. It was alleged child sustained unexplained injury while in care and facility is operating out of ratio. Based on interviews conducted with assistant Director and staff members, it was determined that on 04/25/2019, Child #1 (C1) was assessed after parent observed C1 to have an eye injury and bump on head. According to facility staff, C1 did not show signs of injury, nor exhibit any other signs of distress. Staff were unaware of how or when the injuries occurred but suspected the injuries may be self-inflicted. On 04/26/2019, C1’s parent informed facility staff that a subsequent medical assessment was performed by a hospital doctor. Based on evidence obtained, LPA is unable to determine where the injuries occurred or whether a lack of supervision contributed to the injuries.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (559) 243-4588
LICENSING EVALUATOR NAME: Michelle HoodTELEPHONE: (619) 767-2241
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20190502085808
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIDS DEPOT OF OTAY RANCH
FACILITY NUMBER: 376701275
VISIT DATE: 07/26/2019
NARRATIVE
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A facility tour, review of records and staff and parent interviews, revealed there is an area of the infant classroom not visible to the public from the main sign in area which could give the perception the classroom is operating out of ratio. Parents stated no concerns regarding ratio/capacity.

Due to conflicting statements obtained during the course of the investigation, the above allegations are found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Licensee was provided appeal rights (LIC9058 01/16) and their signature on this form acknowledges receipt of these rights. Provided Notice of Site Visit. LPA observed that LIC 9213 was posted. No deficiencies cited. An exit interview was conducted.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (559) 243-4588
LICENSING EVALUATOR NAME: Michelle HoodTELEPHONE: (619) 767-2241
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2