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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701275
Report Date: 08/07/2019
Date Signed: 08/07/2019 01:46:08 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2019 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 20-CC-20190801102137
FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701275
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
830
ADDRESS:1394 EAST PALOMAR ST. STE. 210TELEPHONE:
(858) 699-1710
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:44CENSUS: 30DATE:
08/07/2019
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Aimee BoiriTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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1. Inappropriate isolation of ill infants.
INVESTIGATION FINDINGS:
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LPA Nancy Diaz conducted an unannounced complaint investigation today. Met with site director/owner, Aimee Boiri and Ass't Director, Cathy Edwards. There were 30 infants and toddlers observed present today. Appropriate staff-infant ratios were observed in both classrooms today. LPA interviewed the director, ass't director and 16 staff today. Information gathered today indicated that there have been incidents when ill children were not isolated immediately. This was due to miscommunication between the front desk and both classrooms. Staff stated that although they have notified the front desk regarding an ill child, staff was not made aware that the ill child/children has to be sent to the front desk for isolation.
Based on LPAs interviews, the prepreponderance of evidence standard has been met; therefore the findings is substantiated. California Code of Regulations, Title 22, Division 12 is being cited on the attached lic 9099D.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carolina RamosTELEPHONE: (619) 767-2206
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20190801102137
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDS DEPOT OF OTAY RANCH
FACILITY NUMBER: 376701275
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/07/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/19/2019
Section Cited
CCR
101226.2(a)
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ISOLATION FOR ILLNESS.
A center shall be equippped to isolate and care for any child who becomes ill during the day.
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Ms. Boiri stated that she will conduct a staff meeting to remind staff about facility's procedure to ensure that children are isolated as soon as a determination is made that the child is ill.
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This regulation requirement was not met as evidenced by LPAs interview with staff. On a few ocassion, an ill child/children had to stay in the classroom and not isolated while waiting for the parents to pick up.
Type B deficiency if not corrected could become a risk to the health, safety or personal rights of children in care.
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Facility shall submit a copy of staff sign in and an outline of the meeting to the department no later than 8/19/2019.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Carolina RamosTELEPHONE: (619) 767-2206
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2019 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20190801102137

FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701275
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
830
ADDRESS:1394 EAST PALOMAR ST. STE. 210TELEPHONE:
(858) 699-1710
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:44CENSUS: 30DATE:
08/07/2019
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Aimee BoiriTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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9
Facility accepted children displaying symptoms of illness.
INVESTIGATION FINDINGS:
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LPA Nancy Diaz conducted an unannounced complaint investigation today. Met with site director/owner, Aimee Boiri and Ass't Director, Cathy Edwards. There were 30 infants and toddlers observed present today. Appropriate staff-infant ratios were observed in both classrooms today. LPA interviewed the director, ass't director and 16 staff today. Information gathered today indicated that ill children are required to stay home for 24 hours and can only return to the facility with a doctor's note indicating that the child is well to return to class. Staff interviewed today also stated that they have had incidents wherein they called parents back upon discovery that child is still not well to return (due to high temperature, etc). Staff at the front desk conduct the daily health check during drop-offs.
Based on the information gathered during staff interviews, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is determined to be unsubstantiated at this time. NO DEFICIENCY CITED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carolina RamosTELEPHONE: (619) 767-2206
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3