376701275-8-26-2022-20-CC-JGAY-CJVPAE-20221004110838

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701275
Report Date: 08/26/2022
Date Signed: 08/26/2022 05:27:26 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2022 and conducted by Evaluator Edgar Campana

COMPLAINT CONTROL NUMBER: 20-CC-20220715121531

FACILITY NAME:	KIDS DEPOT OF OTAY RANCH		FACILITY NUMBER:	376701275
ADMINISTRATOR:	AIMEE BOIRI		FACILITY TYPE:	830
ADDRESS:	1394 EAST PALOMAR STREET #210		TELEPHONE:	(619) 656-0506
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91913
CAPACITY:	44	CENSUS: 10	DATE:	08/26/2022
		UNANNOUNCED	TIME BEGAN:	03:15 PM
MET WITH:	Aimee Boiri		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff handles infants in a rough manner
Staff do not provide appropriate supervision to infants in care
Staff did not practice proper hand hygiene

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Edgar Campana conducted an unannounced visit on 08/26/2022 to conclude complaint investigation. LPA met with Director, Aimee Boiri, to discuss above allegations. LPA toured the facility and census was taken. Four staff members were present in the infant room; facility is in complaince with capcity and ratio. This agency has investigated the above listed allegations. Throughout the course of the investigation, LPA conducted interviews with daycare parents, facility staff, and reviewed video recordings.

Regarding the allegation the staff handles infants in a rough manner, LPA interviewed six (6) staff members and nine (9) daycare parents. Out of the six staff members interviewed, one expressed concern with an incident of an infant being handled in a rough manner. None of the daycare parents interviewed expressed any concern with their children being handled in a rough manner.

See LIC9099-C for continuation...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20220715121531

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDS DEPOT OF OTAY RANCH	FACILITY NUMBER: 376701275
	VISIT DATE: 08/26/2022

NARRATIVE

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Regarding the allegation that staff do not provide appropriate supervision to infants in care, LPA interviewed six (6) staff members, nine (9) daycare parents, and reviewed video recordings of the infant playground. All staff members indicated supervision practices which satisfy regulation standards. Seven (7) out of nine (9) parents interviewed expressed no concern with the supervision of infants, while two (2) parents stated that they felt supervision could be improved. Additionally, no evidence of lack of infant supervision was observed by LPA during review of video recordings of infant playground.

Regarding the allegation that staff did not practice proper hand hygiene, LPA interviewed six (6) staff members. During interviews, all staff members provided accounts of facility hygiene procedures. These hygiene procedures are in compliance with current COVID-19 guidelines.

Based on interviews conducted, LPA observations and review of recordings, there is a lack of evidence available to be able to draw definitive conclusions. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore it is determined that the above allegations are UNSUBSTANTIATED.

A copy of this report, along with Appeal Rights (LIC9058 01/16), were given to Director, Aimee Boiri. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

LIC9099 (FAS) - (06/04)

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