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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701275
Report Date: 03/10/2023
Date Signed: 03/17/2023 08:37:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2022 and conducted by Evaluator Edgar Campana
COMPLAINT CONTROL NUMBER: 20-CC-20220927151914
FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701275
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
830
ADDRESS:1394 EAST PALOMAR STREET #210TELEPHONE:
(619) 656-0506
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:44CENSUS: 15DATE:
03/10/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Aimee BoiriTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff did not ensure day care child was fed.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Edgar Campana conducted an unannounced visit on 03/10/2023 to conclude complaint investigation. LPA met with Director, Aimee Boiri, to discuss above allegation. LPA toured the facility and census was taken. This agency has investigated the above listed allegation. Throughout the course of the investigation, LPA conducted interviews with daycare parents, facility staff, and reviewed video recordings. Medical documents, day care child files, and facility handbook were reviewed by the Department's Program Clinical Consultant (PCC) Unit.

Regarding the above allegation, LPA interviewed six (6) staff members and four (4) daycare parents. During staff interviews, all six of the staff members who were interviewed stated that multiple attempts were made to feed day care child. All staff members also demonstrated knowledge of how to properly feed infants.

See LIC9099-C for continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar CampanaTELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 20-CC-20220927151914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIDS DEPOT OF OTAY RANCH
FACILITY NUMBER: 376701275
VISIT DATE: 03/10/2023
NARRATIVE
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During parent interviews, 3 out of 4 parents did not indicate any concern regarding the feeding of infants at facility nor with level of care provided by staff. One of the parents interviewed did state that they were concerned with level of care which is provided to infants at facility.

During review of video recordings, LPA observed that staff made several attempts to feed infant at daycare facility. During PCC unit's review of medical documents, day care child files, and facility Parent Handbook, no determination in support of the allegation was provided.

Based on interviews conducted, review of records and video recordings, and recommendations from the PCC unit, there is a lack of evidence available to be able to draw definitive conclusions. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore it is determined that the above allegation is UNSUBSTANTIATED.

A copy of this report, along with Appeal Rights (LIC9058 01/16), were given to Director, Aimee Boiri. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar CampanaTELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2023
LIC9099 (FAS) - (06/04)
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