376701275-7-26-2023-20-CC-JGAY-CUJS84-20230809133832

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701275
Report Date: 07/26/2023
Date Signed: 07/26/2023 03:15:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/14/2023 and conducted by Evaluator Edgar Campana

COMPLAINT CONTROL NUMBER: 20-CC-20230614083904

FACILITY NAME:	KIDS DEPOT OF OTAY RANCH		FACILITY NUMBER:	376701275
ADMINISTRATOR:	AIMEE BOIRI		FACILITY TYPE:	830
ADDRESS:	1394 EAST PALOMAR STREET #210		TELEPHONE:	(619) 656-0506
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91913
CAPACITY:	44	CENSUS: 29	DATE:	07/26/2023
		UNANNOUNCED	TIME BEGAN:	01:29 PM
MET WITH:	Aimee Boiri, Owner/Director		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Facility is malodorous
Facility air conditioning unit in disrepair
Staff are comingling day care children
Facility carpeting and rugs are not maintained in good condition
Facility toys are not maintained in good condition

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Edgar Campana conducted an unannounced visit on 07/26/2023 to conclude complaint investigation. LPA met with Director, Aimee Boiri, to discuss above allegations. LPA toured the facility and census was taken. This agency has investigated the above listed allegations. Throughout the course of the investigation, LPA conducted interviews with daycare parents and facility staff. LPA also toured facility on multiple occassions and reviewed work order invoices, receipts, and carpet extractor technical data sheet.

Regarding the allegation that facility is malodorous, LPA interviewed nine (9) staff members and five (5) daycare parents. During staff interviews, all nine of the staff members who were interviewed stated that they did not consider the smell inside the facility to be malodorous.

See LIC9099-C for continuation...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230614083904

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDS DEPOT OF OTAY RANCH	FACILITY NUMBER: 376701275
	VISIT DATE: 07/26/2023

NARRATIVE

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During parent interviews, no parents indicated any concern regarding the smell within the facility. Additionally, LPA Campana visited and toured the facility on multiple occasions during this investigation and did not detect any concerning odors.

Regarding the allegation that the facility air conditioning unit is in disrepair, LPA toured the facility, reviewed HVAC service invoices, and interviewed nine (9) staff members and five (5) daycare parents. During staff interviews, no staff members indicated that the temperature inside rooms was a matter of concern. During parent interviews, no parents expressed any concern over the temperature inside the facility. During LPA tours of facility, the temperature within the infant and toddler rooms was comfortable and observed to be within the range specified in regulation. Additionally, HVAC invoices reviewed demonstrated that air conditioning unit is properly maintained.

Regarding the allegation that staff are comingling daycare children, LPA interviewed nine (9) staff members and conducted tours of the facility. During staff interviews, no staff members stated having witnessed daycare children being commingled. During LPA tours of facility, no evidence of comingling was observed.

Regarding the allegation that facility carpeting and rugs are not maintained in good condition, LPA interviewed nine (9) staff members and five (5) daycare parents. LPA also toured facility and reviewed cleaning supply receipts and carpet extractor technical data sheets. During staff interviews, seven (7) out of nine (9) staff members expressed concern with the frequency in which carpets were being cleaned. During interviews with daycare parents, no parents expressed any concern regarding the condition of the carpets at the facility. During LPA tours of the facility, the carpets were inspected and appeared to be clean and in good condition. During review of carpet extractor technical data sheets, the facility carpet extractor was determined to be of commercial grade and suitable for use in a daycare setting.

Regarding the allegation that facility toys are not maintained in good condition, LPA interviewed nine (9) staff members and inspected facility toys. During staff member interviews, none of the staff members interviewed expressed any concern regarding the condition of facility toys. During LPA tours of the facility, toys were inspected and determined to be in good condition.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230614083904

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDS DEPOT OF OTAY RANCH	FACILITY NUMBER: 376701275
	VISIT DATE: 07/26/2023

NARRATIVE

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Based on interviews conducted, review of records, and LPA observations, there is a lack of evidence available to be able to draw definitive conclusions. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore it is determined that the above allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed director, Aimee Boiri.

A copy of this report, appeal rights (LIC 9058 - 03/22), and LIC 9213 – Notice of Site Visit was provided and director was advised to post the LIC 9213 for 30 days.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023

LIC9099 (FAS) - (06/04)

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