376701286-1-23-2023-20-CC-TVUU-CNW4LG-20230209181154

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701286
Report Date: 01/23/2023
Date Signed: 01/23/2023 09:47:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2022 and conducted by Evaluator Rajani Goudreau

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20221118154212

FACILITY NAME:	MONTESSORI AMERICAN SCHOOL		FACILITY NUMBER:	376701286
ADMINISTRATOR:	YOLANDA ALVAREZ		FACILITY TYPE:	850
ADDRESS:	3604 BONITA ROAD		TELEPHONE:	(619) 422-1220
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91910
CAPACITY:	96	CENSUS: 80	DATE:	01/23/2023
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Yolanda Alvarez		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff hit child in care.
Staff handled child in care in a rough manner.

INVESTIGATION FINDINGS:

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On 01/23/2023 at 8:30 a.m., Licensing program Analyst (LPA), Rajani Goudreau conducted an unannounced complaint inspection for the purpose of delivering the complaint findings to the above listed allegations. Upon arrival LPA met with Director, Yolanda Alvarez, and proceeded to tour the facility. During the inspection the following ratios were observed: #1 with 20 children and four staff, #2 with 19 children and two teachers, #3 with 19 children and two teachers, #4 with 22 children and three teachers. During the investigation, records and video surveillance was obtained and reviewed from the facility and an outside agency, interviews were conducted with staff, parents and children in care.

On November 18, 2022, Community Care Licensing (CCL) received a complaint alleging staff hit child in care and staff handled child in care in a rough manner. During an interview with the director, the director stated the alleged incident was regarding staff member #1 (S1) (see LIC811 confidential names list) hitting and handling child #1 (C1) roughly. Director denied S1 hitting or roughly treating C1. Based on an interview conducted with S1, S1 denied hitting or handling C1 roughly.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Rajani Goudreau	TELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20221118154212

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MONTESSORI AMERICAN SCHOOL	FACILITY NUMBER: 376701286
	VISIT DATE: 01/23/2023

NARRATIVE

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Based on interviews conducted with the alleged victim, staff, parents, and children in care and records and video surveillance reviewed from the facility and an outside agency, LPA was unable to obtain consistent information throughout the investigation and therefore, unable to determine staff hit a child in care and staff handled a child in care in a rough manner. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies issued during today’s inspection. LPA informed the director Notice of Site Visit (LIC9213) shall be posted for thirty (30) days from today’s inspection. An exit interview was conducted with Director, Yolanda Alvarez. LPA observed LIC9213 posted near the front entrance of the facility.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Rajani Goudreau	TELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023

LIC9099 (FAS) - (06/04)

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