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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701300
Report Date: 05/15/2019
Date Signed: 05/15/2019 02:41:49 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2019 and conducted by Evaluator JoAnn R Legaspi
COMPLAINT CONTROL NUMBER: 20-CC-20190328154215
FACILITY NAME:BRIGHT BEGINNINGS LEARNING ACADEMY INFANT CENTERFACILITY NUMBER:
376701300
ADMINISTRATOR:MICHAELYN RAINNEYFACILITY TYPE:
830
ADDRESS:3219 CLAIREMONT MESA BOULEVARDTELEPHONE:
(858) 505-9638
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:41CENSUS: 22DATE:
05/15/2019
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Michaelyn RainneyTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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The facility operated over capacity
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jo Ann Legaspi conducted a site visit to conclude the investigation about the above allegation. LPA advised Director Michaelyn Rainney of the meeting’s purpose and was granted facility entry. The investigation involved several facility visits, observations, interviews and record reviews.

It was alleged the facility operated out of ratio. A prior teacher asserts that they were alone with nine (9) infants alone in early to mid-March 2019. A current teacher stated they had been out of ratio twice this year; the last occurrence was in March 2019 when the teacher was alone with fifteen (15) toddlers for about ten (10) minutes. Another current teacher observed other teachers out of ratio. This same teacher stated that they were out of ratio for fifteen (15) minutes on a prior occasion.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carolina RamosTELEPHONE: (619) 767-2206
LICENSING EVALUATOR NAME: JoAnn R LegaspiTELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20190328154215
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BRIGHT BEGINNINGS LEARNING ACADEMY INFANT CENTER
FACILITY NUMBER: 376701300
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/15/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/15/2019
Section Cited
CCR
101416.5(b)
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“Staff-Infant Ratio … There shall be a ratio of one teacher for every four infants in attendance. “This requirement is not met as evidenced by: A prior staff and current teacher both state they were out of ratio in March 2019.
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LPA and Director toured classrooms and observed staff-infant ratios appropriate. Staffing is now changed for three (3) teachers in the early morning rather than two (2).
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Based on conducted interviews, the Licensee failed to ensure child-staff ratios were maintained, which poses as an immediate risk to children in care.
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Children are now dropped off in two (2) groups. Lunch breaks are now staggered to ensure correct ratios. The Director has conducted a staff training about ratios on 05/06/2019. This deficiency has been cleared.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Carolina RamosTELEPHONE: (619) 767-2206
LICENSING EVALUATOR NAME: JoAnn R LegaspiTELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 20-CC-20190328154215
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BRIGHT BEGINNINGS LEARNING ACADEMY INFANT CENTER
FACILITY NUMBER: 376701300
VISIT DATE: 05/15/2019
NARRATIVE
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Based on conducted interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6), deficiencies are being cited on the attached LIC 9099D.

A Notice of Site Visit (LIC 9213) was provided to staff. This notice is to be posted for thirty (30) days. An exit interview was conducted with Director Rainney. Appeal Rights (LIC 9098 01/16) along with a copy of this report was provided to Director Rainney and their signature on this form confirms receipt of these rights.
SUPERVISOR'S NAME: Carolina RamosTELEPHONE: (619) 767-2206
LICENSING EVALUATOR NAME: JoAnn R LegaspiTELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3