376701308-9-1-2022-10-CC-PBER-CJ4NYD-20220909105231

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701308
Report Date: 09/01/2022
Date Signed: 09/01/2022 01:50:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2022 and conducted by Evaluator Jessica M Rubio

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220617082225

FACILITY NAME:	MAAC FOOTHILL INFANT CENTER		FACILITY NUMBER:	376701308
ADMINISTRATOR:	APRIL ANDREOLA		FACILITY TYPE:	830
ADDRESS:	1410 FOOTHILL DRIVE		TELEPHONE:	(760) 741-0541
CITY:	VISTA	STATE: CA	ZIP CODE:	92084
CAPACITY:	20	CENSUS: 5	DATE:	09/01/2022
		UNANNOUNCED	TIME BEGAN:	01:25 PM
MET WITH:	Brizlet Angon		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Staff did not provide proper supervision to children in care
Staff did not prevent the spread of lice

INVESTIGATION FINDINGS:

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On September 1, 2022 at 1:25 pm, Licensing Program Analyst (LPA), Jessica Rubio met with MAAC Foothill Infant Center (CCC), Assistant Director (ASD), Brizlet Angon to discuss the investigative finding of the allegations listed above. On June 23, 2022 at 2:35 pm, LPA Otsanya Cameron conducted a tour and census of the CCC. During the investigation, LPA Rubio conducted confidential interviews with AD, and two staff (S1, S2) and obtained documents pertinent to the investigation.
On June 17, 2022, a complaint was received alleging staff did not provide proper supervision to children in care; specifically, that child 1 (C1) was not being properly supervised and as a result C1 bit child 2 and 3 (C2 and C3) in several different instances. The complaint also alleged staff did not prevent the spread of lice, specifically that the CCC was informed of a child having lice and not doing anything about it causing additional children to get lice.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20220617082225

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MAAC FOOTHILL INFANT CENTER	FACILITY NUMBER: 376701308
	VISIT DATE: 09/01/2022

NARRATIVE

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Regarding the allegation that staff did not provide proper supervision to children in care, record review revealed C1 bit C2 six times and C3 three times from February 2022-June 2022. Record review also revealed that the CCC documented “ouch reports” of the incidents. Confidential interviews revealed that there were usually two teachers (S1 and S2) present in the classroom that C1, C2 and C3 were in and the class usually had 5-8 children present. Record review and interviews revealed C1 was non-verbal and it was not specifically one thing that caused C1 to bite. Interviews revealed that the CCC was obtaining services to address C1’s behaviors and provide staff additional assistance.

Regarding the allegation that staff did not prevent the spread of lice, confidential interviews revealed two children (C2 and C3) in the CCC had lice and were treated at home. Confidential interviews revealed when the CCC was made aware that the children had lice, the classroom and items in the classroom were cleaned and washed. Confidential interview also revealed staff were vigilant and checking children if they saw children scratching. Interviews also revealed that no other children contracted lice during this time.

Based on confidential interviews conducted during the investigation, the allegation that staff did not provide proper supervision to children in care and staff did not prevent the spread of lice may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Assistant Director Brizlet Angon. A notice of site visit was also provided and must remain posted for 30 days.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

LIC9099 (FAS) - (06/04)

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