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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701334
Report Date: 04/04/2023
Date Signed: 04/05/2023 11:02:48 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2023 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230309141819
FACILITY NAME:NEXT GENERATION EDUCATIONAL CENTER PRESCHOOLFACILITY NUMBER:
376701334
ADMINISTRATOR:FIELDS, HEIDEFACILITY TYPE:
850
ADDRESS:2860 THUNDER DRIVETELEPHONE:
(760) 295-0870
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:70CENSUS: 51DATE:
04/04/2023
UNANNOUNCEDTIME BEGAN:
09:19 AM
MET WITH:Geralyn WindtTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Facility had no water for an extended period of time
INVESTIGATION FINDINGS:
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On April 04, 2023, at 9:19am PM, Licensing Program Analyst’s (LPA’s), Courtnee Peebles arrived unannounced to Next Generation Educational Center (CCC) and met with director, Geralyn Windt to discuss the investigative finding of the allegation listed above. On April 04, 2023 at 9:19am , LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with elevenstaff (D,AD, S1, S2,S3,S4,S5,S6,S7,S8,S9,S10).

On March 17, 2023, a complaint was received with multiple allegations stating the CCC, had no water for an extended period of time. Confidential interviews disclosed that someone hit something out front of the building which caused a water leakage spilling into the street, this caused the water to be shut off from approximately 2:00pm til closing. Interviews revealed each classroom received two 3-gallon water jugs to wash hands and refill toilets. Interviews also revealed staff and children were asked not to flush the toilets only if they had to urinate, but if they had to pass a bowel movement then they were required to flush, and teachers were asked to refill the back of the toilets with the jugs of water that were given. Interviews also revealed that parents were not notified of the extended water shut-off.

Based on confidential interviews conducted during the investigation, the preponderance of evidence standard has been met and the allegations that the Facility had no water for an extended period have been made substantiated. A copy of this report and appeal rights were given and explained to Director Geralyn Windt.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230309141819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER PRESCHOOL
FACILITY NUMBER: 376701334
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/04/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/11/2023
Section Cited
CCR
101239(e)(4)
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Faucets used by children for personal care shall deliver hot water.
(4) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition....
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Director stated she will inform licensing and parents if the water ever is shut off again. Dirctor also stated she will provide a URI to licensing. Provide Licensing with a written statment stating all unusual incidents will be provided to CCLD
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Based on interviews, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2