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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701334
Report Date: 06/08/2023
Date Signed: 06/08/2023 12:24:18 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/18/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230518140531
FACILITY NAME:NEXT GENERATION EDUCATIONAL CENTER PRESCHOOLFACILITY NUMBER:
376701334
ADMINISTRATOR:FIELDS, HEIDEFACILITY TYPE:
850
ADDRESS:2860 THUNDER DRIVETELEPHONE:
(760) 295-0870
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:70CENSUS: 54DATE:
06/08/2023
UNANNOUNCEDTIME BEGAN:
11:42 AM
MET WITH:Alisha FranklinTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff did not meet day care child’s toileting needs
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt and Licensing Program Manager (LPM) Carlos Martinez arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Assistant Director Alisha Franklin. LPA toured the facility, conducted census, and verified facility staff and childrens enrollment. LPA discussed with Assistant Director the conclusion of the complaint investigation.

On May 8th, 2023, Community Care Licensing (CCL) received a complaint alleging that the staff did not meet day care child’s toileting needs. Based on interviews conducted, and documentation reviewed, it was revealed that Child #1 had an Individual Program Plan (IEP) and needed assistance with toileting. It was also disclosed that staff encourage the students to clean themselves on their own and will monitor the students using the restroom, leaving them uncertain if the children are cleaning themselves properly.

See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230518140531
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER PRESCHOOL
FACILITY NUMBER: 376701334
VISIT DATE: 06/08/2023
NARRATIVE
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When the parent picked up Child #1, the child had dried poop on his bottom, down to his knee and in his underwear which led to a rash. LPA determined that the facility did not meet the child’s needs, especially because they were aware that the child had issues with toileting.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is enough evidence to prove that the alleged violations did occur. Therefore, the allegations are SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Assistant Director, Alisha Franklin, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2