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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701361
Report Date: 05/07/2024
Date Signed: 05/07/2024 02:43:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2024 and conducted by Evaluator Vicky Williamson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240216122146
FACILITY NAME:FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDCFACILITY NUMBER:
376701361
ADMINISTRATOR:LEANNA MARIE ZARZAR PRELLEFACILITY TYPE:
850
ADDRESS:3040 IMPERIAL AVENUETELEPHONE:
(619) 947-9689
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:71CENSUS: 53DATE:
05/07/2024
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Shannon HontzTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff made an inappropriate comment towards a child in care
INVESTIGATION FINDINGS:
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On 5/7/2024, at 2:10pm, Licensing Program Analysts (LPAs) Vicky Williamson and Daniela Huerta conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with Assistant Director, Shannon Hontz. During the inspection there were 53 children present with seven (7) staff members.

During the course of the investigation, interviews were conducted with the Facility Representative, eight (8) staff members, seven (7) daycare children and six (6) daycare parents. Staff files, staff timecards, children files, video footage and related documentation were reviewed. It was alleged that staff made inappropriate comments toward a child in care. Facility Representative and eight (8) staff members denied the allegation and stated that they have never observed any staff member make inappropriate comments to any daycare children. S1 denied making inappropriate comments to any children in care. S1 stated that children are redirected and talked to by staff in an appropriate tone when displaying inappropriate behaviors.
See LIC 9099C Continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240216122146
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDC
FACILITY NUMBER: 376701361
VISIT DATE: 05/07/2024
NARRATIVE
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Daycare children interviewed did not disclose that inappropriate comments were made to them by S1 or any other staff members.

During interviews with staff, daycare children and daycare parents, no conclusive evidence regarding the allegation was obtained. There is conflicting evidence obtained during the investigation. Though the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited. A copy of this report along with Appeals Rights, were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview was conducted with Assistant Director, Shannon Hontz.
SUPERVISOR'S NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
LIC9099 (FAS) - (06/04)
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